Disconnects but stable internet Connection

Started 9 May 2019
by floridaman
in Support Center
Dear Staff,

since 2 days i get thrown out of the game regurlarly in 20-30 minute distances. I have green ping, and nothing i do ingame seems to cause this issue.

From one second to another i get thrown into the ''Hit esc to exit the game'' screen, with no issues in advance, no lags, no nothing.

Also i can log back in really quick, like i hit esc and 30 seconds after my ld i can log back in.

Any suggestions?

Thanks in advance
Thu 9 May 2019 11:09 PM by xornun
same problem, any one know how to fix this?
Thu 9 May 2019 11:25 PM by Thiccflair
Same problem, several others in the other post with the problem as well. Bug has been submitted on the tracker. Don't know of any current fix for it.
Thu 9 May 2019 11:38 PM by Rakul
Yep, same here. I receive the following message after disconnection:

"An error has occurred. The server has closed your connection. You have been disconnected."
Fri 10 May 2019 12:00 AM by ExcretusMaximus
I've been kicked half a dozen times since the latest reboot, never had an issue before then.
Fri 10 May 2019 12:04 AM by Jabberwockie
Same here, since the server shutdown today. Is everyone here from NA? or is this happening to everyone
Fri 10 May 2019 12:59 AM by ExcretusMaximus
Jabberwockie wrote:
Fri 10 May 2019 12:04 AM
Same here, since the server shutdown today. Is everyone here from NA? or is this happening to everyone


North Carolina, USA.
Fri 10 May 2019 1:12 AM by Jabberwockie
South Carolina USA, wondering if some router between USA and server is flaky
Fri 10 May 2019 1:13 AM by florin
Happens - trace your path to eu.playphoenix.online

Try a vpn to Germany

Comcast has been flaky in the past
Fri 10 May 2019 1:22 AM by Thiccflair
Traceroutes are clean, happens with or without VPN. Tried German VPN servers and others. No dice.
Fri 10 May 2019 2:35 AM by Alak
Same here, from Fr
Fri 10 May 2019 3:20 AM by Warlay
i am from ger and have the same prob
Fri 10 May 2019 3:32 AM by Nexii
Also had this several times today - from Canada
Fri 10 May 2019 3:34 AM by Enyxx
its basically happening to anyone that runs the (camelot.exe and/or phoenix.exe) patcher since yesterday
Fri 10 May 2019 7:28 AM by Zartran
NA here PST I have been getting this sme drop from the server all night. At first I was able to just relog in but as time progressed it takes longer and longer to log back in. Tried different PC/Router same problem. It seems to me its a server issue
Fri 10 May 2019 7:29 AM by Saldinna
Ich machs mal auf Deutsch da wohl viele das Problem haben. Seid dem Server Crash gestern schmiert ständig leider die Verbindung ab, tragisch im Pull. Seid heute morgen schon 2 mal gehabt, dachte es lag an meinen Internet wohl eher am Server
Fri 10 May 2019 8:03 AM by rubberduck21
gruenes_schaf heute um 09:32 Uhr
it's a ddos, not much we can do about currently
Fri 10 May 2019 8:16 AM by Tauog
Same prob here, FR.
Fri 10 May 2019 9:34 AM by Ashok
Phoenix was DDoS'd yesterday evening (starting ~10pm CEST).
Currently another DDoS attack is upon us.

We just can ask for your patience.
Fri 10 May 2019 9:40 AM by Enyxx
Ashok wrote:
Fri 10 May 2019 9:34 AM
Phoenix was DDoS'd yesterday evening (starting ~10pm CEST).
Currently another DDoS attack is upon us.

We just can ask for your patience.

the DCing was happening prior to the DDoSing (the DCing was happening wednesday and onward to anyone that had used the patchers , it was having nothing to do with DDOSING)
Fri 10 May 2019 9:53 AM by Asuris
I can confirm that this happened already on Wednesday. Patched on Wednesday afternoon, several disconnects during the evening. Connection in between perfect, no lag or similar.
Fri 10 May 2019 11:08 AM by Luzzien
this helped me https://www.reddit.com/r/daoc/comments/bhz5ys/psa_files_to_fix_crafting_after_phoenix_update/ since than ihave no "an Error has occured" anymore

replaced the game.dll and mft.myp in your daoc folder and the /data/ifd.mpk file
Fri 10 May 2019 1:01 PM by floridaman
Ashok wrote:
Fri 10 May 2019 9:34 AM
Phoenix was DDoS'd yesterday evening (starting ~10pm CEST).
Currently another DDoS attack is upon us.

We just can ask for your patience.

i see EA is stepping up their game. damn it.
Fri 10 May 2019 1:22 PM by Thiccflair
Luzzien wrote:
Fri 10 May 2019 11:08 AM
this helped me https://www.reddit.com/r/daoc/comments/bhz5ys/psa_files_to_fix_crafting_after_phoenix_update/ since than ihave no "an Error has occured" anymore

replaced the game.dll and mft.myp in your daoc folder and the /data/ifd.mpk file

This fix has worked for me. No more constant LD's.
Fri 10 May 2019 1:51 PM by Rakul
So far, so good here!

Although the icon buff timers are gone.
Fri 10 May 2019 1:58 PM by Thiccflair
Yea timers are gone for me, but i'll take that over the LD's lol.
Fri 10 May 2019 4:24 PM by djegu
Any idea on what's is going on ? got 6 ld in the last 1h
Fri 10 May 2019 7:28 PM by Saldinna
florin wrote:
Fri 10 May 2019 1:13 AM
Happens - trace your path to eu.playphoenix.online

Try a vpn to Germany

Comcast has been flaky in the past

Same Problem in Germany
Fri 10 May 2019 7:35 PM by Saldinna
Thiccflair wrote:
Fri 10 May 2019 1:22 PM
Luzzien wrote:
Fri 10 May 2019 11:08 AM
this helped me https://www.reddit.com/r/daoc/comments/bhz5ys/psa_files_to_fix_crafting_after_phoenix_update/ since than ihave no "an Error has occured" anymore

replaced the game.dll and mft.myp in your daoc folder and the /data/ifd.mpk file

This fix has worked for me. No more constant LD's.

Your are the Server Hero !! Thaaaaanks
Sat 11 May 2019 12:55 AM by gotwqqd
Ashok wrote:
Fri 10 May 2019 9:34 AM
Phoenix was DDoS'd yesterday evening (starting ~10pm CEST).
Currently another DDoS attack is upon us.

We just can ask for your patience.

Disgruntled banned player?
Sat 11 May 2019 2:45 PM by kampa94
I fixed everything until there was another patch i had to run today in order to log in, now im getting booted.
Sat 11 May 2019 3:29 PM by barune
20 times i LD today i hate this(
Sat 11 May 2019 5:01 PM by Thiccflair
barune wrote:
Sat 11 May 2019 3:29 PM
20 times i LD today i hate this(

Did you try going here?

https://www.reddit.com/r/daoc/comments/bhz5ys/psa_files_to_fix_crafting_after_phoenix_update/

Replace your current files with these. Fixed the constant LD's for me and others.
Sat 11 May 2019 5:20 PM by kampa94
Yep I already updated those files and downloaded them. Was working fine all night I didn't have any DC for 5 hours up until this morning. Logged off for an hour then couldn't get back in so I patched live client and could get back in but seem to DC every 30 mins or so, not the regular Linkdead dc either.


And i have to re patch live which is already patched and i can usually get in. But not every time
Sat 11 May 2019 5:23 PM by Yokahu
I got booted 5mins ago and I’m unable to reconnect again. Everything stops in the loading screen
Sat 11 May 2019 5:24 PM by ricc87
Same here cant log in back.
Sun 12 May 2019 8:46 AM by Tenacious_Hel_BUF
Thiccflair wrote:
Fri 10 May 2019 1:22 PM
Luzzien wrote:
Fri 10 May 2019 11:08 AM
this helped me https://www.reddit.com/r/daoc/comments/bhz5ys/psa_files_to_fix_crafting_after_phoenix_update/ since than ihave no "an Error has occured" anymore

replaced the game.dll and mft.myp in your daoc folder and the /data/ifd.mpk file

This fix has worked for me. No more constant LD's.


I had to reinstall the game last night because I needed the option button to work which was disabled with the craft fix files (which are actually the files above that we used to fix crafting back in April before server added the fix button) As a result, all day today, I was LDing as well every 15 min roaming and in DF and had to log off after every 3rd qbind set up to avoid freezing and not saving it. I wiped my computer again from all the files and did another clean cut reinstall which helped qbinding issues but not LDing. Replacing the files mentioned above was my only option at this point after trying everything else I could dig out of forums. So now, I am back to option button not working but LDing every 15 min stopped. Super happy. Just make sure that you have all you settings set the way you want in options prior to replacing these files and you are good to go. Thank you for posting these.
Sun 12 May 2019 8:58 AM by Tenacious_Hel_BUF
kampa94 wrote:
Sat 11 May 2019 5:20 PM
Yep I already updated those files and downloaded them. Was working fine all night I didn't have any DC for 5 hours up until this morning. Logged off for an hour then couldn't get back in so I patched live client and could get back in but seem to DC every 30 mins or so, not the regular Linkdead dc either.


And i have to re patch live which is already patched and i can usually get in. But not every time

I know forums posted that logging in with another page then relogging back with page 0 is not a thing, but most of the times that is the only way I could log into the game. I would avoid re patching live honestly, seams as if it is the cause of LDing every 15 min. Had no issues even during these attacks besides times when everyone LDed, but when I had to reinstall this game last night, cause I needed the option button to work, that's when all the constant LDing issues started. Replacing these files is the only thing that helped me to play again and I spend the whole day trying to fix this.
Sun 12 May 2019 7:45 PM by Snakejuice
Still have the problem. every hour and my wife l/d l exaclly same @ 7min after i ld.
Sun 12 May 2019 7:53 PM by Nachtfee
Any ETA to fix this Problem ? it´s kinda boring when u are in RvR and has every 30 -60 minutes disco and when u are log back at a keep thats under siege, u get will be ported back to your TK. After 5-6 Disco it´s really annoying, hope that Phönix find a solution for that.
Sun 12 May 2019 8:02 PM by kederik
tusca 10+ ld
Mon 13 May 2019 1:29 AM by tucker
yeah the Link Deads are horritable!

I'm in thidranki and the link dead timeout is about how long it takes to find a decent fight.

But anyway. If this is EA's fault, (and we can blame it on them regardless) let me get this straight.

Company A. destroys a game that people love. Company B recreates said game that people love. Company A destroys company B's game that people love for what purpose? Expecting people to come back to company A? ROFL!
Mon 13 May 2019 3:13 PM by djegu
Any news on that ? it's driving me crazy, moreover as a cleric i have to redo buff all the time
Mon 13 May 2019 6:27 PM by Sorthan
synonymous have the problem for a few days, really annoying especially when you're solo on the road. Hope will be fixed soon.
Tue 14 May 2019 5:18 AM by wedaddams
Monday and Tuesday nights in SIDI.... LD every 20 minutes 20++
Twice LD Dead... no feathers... no random...
Very very...
Tue 14 May 2019 5:39 AM by Nulap
This was happening to me as well the last couple of nights, LD every 10-15 min while in FZ's, while some guildies had no LD issues at all. One of them sent me his game.dll and I went out tonight with 0 LD's. Maybe a coincidence, but who knows yeah?
Tue 14 May 2019 8:54 PM by Snakyta
Since 3 days, i have lot of LD's every 20-30 minutes. I tried to launch camelot.exe and then phoenix but nothing, ld about 24 minutes in game. And i have to launch the game 4 or 5 times for it to work.

Since the last patch it's hard to play well....
Tue 14 May 2019 9:22 PM by keen
Snakyta wrote:
Tue 14 May 2019 8:54 PM
Since 3 days, i have lot of LD's every 20-30 minutes. I tried to launch camelot.exe and then phoenix but nothing, ld about 24 minutes in game. And i have to launch the game 4 or 5 times for it to work.

Since the last patch it's hard to play well....
it is cause someone is DDOSing the server. not much we can do about it, but being patient.
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