your account has no acces to this game - version 1.125b

Started 16 Dec 2019
by pacifika
in Support Center
impossible to log tonight , message your account has no acces to this game press esc .....
this afternoon everything was alright

i ve already downgrade version 1.126 via PhoenixFixer in phoenix folder .....open as admin ... the result is the same ....

any help please ?
Mon 16 Dec 2019 10:30 PM by romulus
Hi,
The following link from the solutions thread might help.
https://forum.playphoenix.online/viewtopic.php?f=26&t=5468#p82411

Read and follow the instructions carefully. Good luck!
Mon 16 Dec 2019 10:51 PM by pacifika
talking about ban , ....

ban for what reason ?? did i ve done something wrong by solo xp ?

i don t understand ...... really .
Mon 16 Dec 2019 11:34 PM by Forlornhope
Contact a gm in discord, they will be able to help you.
Wed 18 Dec 2019 9:55 PM by Legesh
I just discovered the same thing when trying to log in today. I've never done anything that could warrant a ban. The only thing that may have triggered this is alt-tabbing between http://camelot.allakhazam.com/spellcraftcalc.html and the game to try and finish my temp. I did have a full crash that locked windows up. I actually had to log out of my windows account and log back in, task manager wouldn't even work. At that point, I just decided to wait to finish my temp until later. Sent a message to GM's so we'll see. Kind of a bummer.

Edit- What's also strange is I don't show up as a banned account or character???
Thu 19 Dec 2019 6:21 PM by joshisanonymous
Legesh wrote:
Wed 18 Dec 2019 9:55 PM
I just discovered the same thing when trying to log in today. I've never done anything that could warrant a ban. The only thing that may have triggered this is alt-tabbing between http://camelot.allakhazam.com/spellcraftcalc.html and the game to try and finish my temp. I did have a full crash that locked windows up. I actually had to log out of my windows account and log back in, task manager wouldn't even work. At that point, I just decided to wait to finish my temp until later. Sent a message to GM's so we'll see. Kind of a bummer.

Edit- What's also strange is I don't show up as a banned account or character???

Same issue here. I alt-tabbed yestereday and my computer locked up. Had to reset the entire system. Now I appear to be banned but there's no mention of my ban on the forums.
Thu 19 Dec 2019 9:50 PM by Uthred
@josh: your acc wasnt/isnt banned.

@all the others that were really banned: read this --> https://forum.playphoenix.online/viewtopic.php?f=14&t=11983

If you think your ban isnt correct, contact a GM on Discord. Have some patience as it takes some time to look into every single case.
Thu 19 Dec 2019 10:06 PM by vxr
"your account has no acces to this game"

I have seen this message several different times. Usually works on a second try.
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