logging in screen - Phoenix Freeshard

so I played just yesterday fine now today when I log in after I accept my account and pw. it loads 90% of the way and wont finish and then top left says exit. why cant I get into the game. is this a bug and how do I fix this

Tue 12 Nov 2019 9:56 PM by easytoremember

~goes under Support

Sounds like you logged in as server was doing a restart
Usually the 5 minutes before boot new connections get rejected

Tue 12 Nov 2019 10:02 PM by Wolfir666

easytoremember wrote: ↑
Tue 12 Nov 2019 9:56 PM
~goes under Support

Sounds like you logged in as server was doing a restart
Usually the 5 minutes before boot new connections get rejected

Login in general doesnt seem to be possible right now due to Live doing an update.

Wed 13 Nov 2019 12:06 AM by

gruenesschaf

It is possible as long as you didn't launch camelot.exe aka as long as you didn't update to the latest live version.

Wed 13 Nov 2019 1:54 AM by Sagz

Is there a fix for this in the works? or am I SoL...

Wed 13 Nov 2019 7:34 AM by Wolfir666

gruenesschaf wrote: ↑
Wed 13 Nov 2019 12:06 AM
It is possible as long as you didn't launch camelot.exe aka as long as you didn't update to the latest live version.

One actually has to admit though, that there is absolutely *no* pinned message on the boards to *not* run the camelot.exe to avoid that happening.
I searched, there isn't.

Fact is even, in the Support-Area there is often mentioned to run camelot.exe to fix various bugs, to first update the game before launching phoenix and so on.

So in all honesty, it is rather obvious to run camelot.exe as soon as an update happened, so i was rather surprised that doing that suddenly caused phoenix to *not*start anymore.

Wed 13 Nov 2019 7:59 AM by easytoremember

Wolfir666 wrote: ↑
Wed 13 Nov 2019 7:34 AM
gruenesschaf wrote: ↑
Wed 13 Nov 2019 12:06 AM
It is possible as long as you didn't launch camelot.exe aka as long as you didn't update to the latest live version.

One actually has to admit though, that there is absolutely *no* pinned message on the boards to *not* run the camelot.exe to avoid that happening.
I searched, there isn't.

Fact is even, in the Support-Area there is often mentioned to run camelot.exe to fix various bugs, to first update the game before launching phoenix and so on.

So in all honesty, it is rather obvious to run camelot.exe as soon as an update happened, so i was rather surprised that doing that suddenly caused phoenix to *not*start anymore.

Never ever update if you're not having any issue starting the game and playing

Wed 13 Nov 2019 7:59 AM by Sepplord

Wolfir666 wrote: ↑
Wed 13 Nov 2019 7:34 AM
gruenesschaf wrote: ↑
Wed 13 Nov 2019 12:06 AM
It is possible as long as you didn't launch camelot.exe aka as long as you didn't update to the latest live version.

One actually has to admit though, that there is absolutely *no* pinned message on the boards to *not* run the camelot.exe to avoid that happening.
I searched, there isn't.

Fact is even, in the Support-Area there is often mentioned to run camelot.exe to fix various bugs, to first update the game before launching phoenix and so on.

So in all honesty, it is rather obvious to run camelot.exe as soon as an update happened, so i was rather surprised that doing that suddenly caused phoenix to *not*start anymore.

I suspect that broadsword doesn't contact phoenix staff before launching an update, so they can warn their users....
and now that it happened they are focussing on fixing it for everyone

Wed 13 Nov 2019 5:36 PM by Teki

I have the same issue since Hours cant Login..

Wed 13 Nov 2019 6:21 PM by Saroi

Teki wrote: ↑
Wed 13 Nov 2019 5:36 PM
I have the same issue since Hours cant Login..

There is another post in the support center. Uthred wrote this:

Uthred wrote: ↑
Wed 13 Nov 2019 2:12 PM
Check the #general and the #support channel on discord for further infos.

1. open your phoenix daoc folder
2. click the phoenixfixer.exe in that folder
3. click the "downgrade" button
4. start the phoenix launcher again

Thank you for playing Phoenix.

Wed 13 Nov 2019 8:07 PM by Teki

i ll try