NO proxy's in the list so can not log in

Started 16 May 2019
by Dramead
in Support Center
??? list is not showing any proxy. .
Thu 16 May 2019 5:20 PM by Peterle
same
Thu 16 May 2019 5:24 PM by TacoAficionado
Same thing here, and a few other friends in discord have also communicated experiencing the same thing. I wonder if there was perhaps a server hiccup? Or if we missed an announcement for some sort of planned down-time/maintenance?

Attempting to use the launcher produces a "No proxy selected" error message, and takes no additional actions.

This effectively prevents users from logging in.


Also - If there are any ways in which a user might be able to manually flush their pool of available proxies and refresh that list, that would be great!

@Dev staff - this ^ would be a great utility to build into your launcher if it hasn't already been considered. I would be happy to help build out user requirements and success criteria if you guys want extra feedback on that as well.

Thanks for any attention that can be given to this!
Thu 16 May 2019 5:26 PM by stinsfire
Same problem here and I wanted to have a nice evening of phoenix daoc. sadface
Thu 16 May 2019 5:28 PM by Pzynom
Hi,

had the same issue, no Proxy.

First time I restarted my PC, worked.
Later I again didn't have a Proxy. Started the launcher as Administrator, worked.
Later again no Proxy, just restarted the launcher 5 time, worked.

Keep trying, worked for my. I think the Problems as inserted externally

Have fun!
Thu 16 May 2019 5:38 PM by Salusa
Same here, tried reboot no change.
Thu 16 May 2019 5:42 PM by Malagan
Same here...
Thu 16 May 2019 5:44 PM by Malyss
Same.

Running as admin
Rebooted
Tried multiple times

I wish it was just all the peeps that complain (unconstructively) about the server that were unable to log in instead.

/sigh, oh for a utopian reality
Thu 16 May 2019 5:45 PM by Mcnasty
Same issue. Can't login.
Thu 16 May 2019 5:46 PM by Snakejuice
dosent work.... tryed rebooting. tryed running as admin, restarted the phoenix launcher serveral times. no proxy
Thu 16 May 2019 5:48 PM by Propheth
same here
Thu 16 May 2019 5:49 PM by Bjoranator
NO proxy. restarted several times. tried as admin. no results.
Thu 16 May 2019 5:49 PM by Merado33
same to me
Thu 16 May 2019 5:55 PM by Jib
No proxies on list, cant log in.
Thu 16 May 2019 5:58 PM by Serenish
Uthred heute um 19:55 Uhr
devs working on it. pls have some patience. thx.
Thu 16 May 2019 6:04 PM by Bry
restarting the launcher 3x worked for me
Thu 16 May 2019 6:07 PM by muzzettemm1
No proxy I restarted the pc and opened as administrator still no proxy
Thu 16 May 2019 6:07 PM by Sparkley86
Nothing works for me, i tried:

1. Open and Close the Phoenix Launcher many times
2. Run the Phoenix Launcher as Admin
3. Restart the PC
4. Deinstall DaoC and reinstall + Patcher

No method was working for me.
Thu 16 May 2019 6:11 PM by Pzynom
Sorry for you guys hope they can fix it soon und you log in.
Thu 16 May 2019 6:12 PM by Gilgaladh
no proxy here as well ://///
Thu 16 May 2019 6:14 PM by holodecs
someone already opened a bug-ticket:

https://tracker.playphoenix.online/issues/9c504ed7-0173-4b47-a03d-0de08c8f9401
Thu 16 May 2019 6:27 PM by Kylowatt
Same here :s
Thu 16 May 2019 6:28 PM by trexer
Same here any updates on a fix ?
Thu 16 May 2019 6:36 PM by Dakkhon
Give them time to fix it. It could be related to the DDos attack crap. They are working on it folks just be patient
Thu 16 May 2019 6:37 PM by Beren
Tried it all. Nothing worked.
Couldn't play for days now with a stable connection, now no login.
While i understand, that the attacks on the server are to blame for this,
it makes a part of me want to move on and spend my time in a different way.
It is really time for some stability and reliability.
Thu 16 May 2019 6:58 PM by Jemihi
Np proxies available now for more than a hour. So bad, I just wanted to play a bit before going to bed :-(
Thu 16 May 2019 6:59 PM by Baaru
Same, cant login, says no proxy selected, but there are no proxies to select. I tried reinstalling, etc etc.

I believe maybe the proxies are down?

And no I didnt make any manual changes to DNS or my local host file, or anything like that. This is strictly either server side or client is acting up.
Thu 16 May 2019 7:03 PM by Tschango
SAME HERE ….
Thu 16 May 2019 7:05 PM by Tool73
there is a solution close or can i stop for today try to get on your server? :-)
Thu 16 May 2019 7:09 PM by Remedee
I understand that the server isn't the admins main thing in life, but a comment or a update on what the situation is or some sort of fixe would be awesome!
Thu 16 May 2019 7:09 PM by holodecs
They said on discord, i 'can' work by closing and starting the launcher (phoenix.exe) over and over until you get a proxy.

But it does not work for everyone - they are still working on a solution.

check discord for updates: https://discordapp.com/channels/418703317212987392/464922066588794881
Thu 16 May 2019 7:10 PM by Sadra
https://tracker.playphoenix.online/issues/9c504ed7-0173-4b47-a03d-0de08c8f9401

Please post here if you are having an issue, as well.
Thu 16 May 2019 7:13 PM by neonow
same here (germany).
Thu 16 May 2019 7:14 PM by Remedee
holodecs wrote:
Thu 16 May 2019 7:09 PM
They said on discord, i 'can' work by closing and starting the launcher (phoenix.exe) over and over until you get a proxy.



Yeah no such luck here unfortunately, tried hundred times to no avail.

Ah well will have to do something else tonight no prob
Thu 16 May 2019 7:14 PM by Baaru
holodecs wrote:
Thu 16 May 2019 7:09 PM
They said on discord, i 'can' work by closing and starting the launcher (phoenix.exe) over and over until you get a proxy.

But it does not work for everyone - they are still working on a solution.

check discord for updates: https://discordapp.com/channels/418703317212987392/464922066588794881

well thats all fine, but i wish they would have put an update here, like on the official forums.
Thu 16 May 2019 7:18 PM by Sorenti
Have deleted Phoenix files
Downloaded and Installed new patcher
added and removed the host redirect
restarted pc several times
tried to log in over 100 times
updated to live
etc etc

The ONE night of the week I get to play and I cannot get on the server - typical

Devs, please post an update or at least recognition that there is an issue and you are working on it
Thu 16 May 2019 7:24 PM by bigne88
ok, im starting being quite pissed now.
Thu 16 May 2019 7:30 PM by PingGuy
People need to calm down, the devs are working on it. Coming here to post about it when other users have already relayed the status would just waste more time they could use to fix the problem.

The proxy options were a fix to the DDoS problem, which was out of their control to begin with. Yeah it sucks when the server is inaccessible, but getting pissed is just showing you don't appreciate their volunteer work. Be patient.
Thu 16 May 2019 7:31 PM by Tigersan
I was playing fine tonight, I went LD now I have no Proxy, rebooted and tried all logins, and re-installed still nothing , appreciate it being fixed, but strange it works for some and not others so maybe there is a workaround
Thu 16 May 2019 7:32 PM by Luskebuks
Patched the original daoc... ran the phoenix patcher ... and got in !
Thu 16 May 2019 7:35 PM by Warlogy
I also can't log in. Pretty frustrating. Tried for a while, giving up now I guess. I'll check this thread later to see if it's been fixed.
Thu 16 May 2019 7:43 PM by arnodas
the same from italy, a guild friend enter without problem
Thu 16 May 2019 8:00 PM by andarta07
bonsoir

toujours aucune nouvelle ?
Thu 16 May 2019 8:24 PM by Dominus
Luskebuks wrote:
Thu 16 May 2019 7:32 PM
Patched the original daoc... ran the phoenix patcher ... and got in !


see my last post for solution..
Thu 16 May 2019 8:26 PM by ppompom
same problem in france
Thu 16 May 2019 8:31 PM by phosphatic
Luskebuks wrote:
Thu 16 May 2019 7:32 PM
Patched the original daoc... ran the phoenix patcher ... and got in !

THATS THE SOLUTION!!!
U SAVED MY EVENING! <3
Thu 16 May 2019 8:34 PM by Cmeitspaul
Patched daoc , downloaded and reinstalled the updated launcher and that worked for me
Thu 16 May 2019 8:36 PM by Dominus
OK, patch to live, then re download phoenix launcher... make sure you click the fix maps etc, then launch it, i got in using this method.
Thu 16 May 2019 8:44 PM by cdani76
I had the same problem. Downloaded again the phoenix launcher and now i'm logged in.
Thu 16 May 2019 9:06 PM by vxr
seems to be working now.
Thu 16 May 2019 9:10 PM by easytoremember
I had this problem for the first time this morning,
it resolved itself after 3 hours

No live patching, redownloading, or anything is required
Thu 16 May 2019 11:40 PM by gruenesschaf
The server restart made some / most of the proxies crash, was my mistake for not telling other staff people to not restart while I'm not around until auto restarting of the proxy stuff is enabled.
Fri 17 May 2019 9:57 AM by phaise
Hi all,

This was still not working for me this morning, but i managed to fix it and discovered something while doing it.
Thought maybe this could be of help to someone out there

I have URL Filtering in my home firewall, and this was blocking access to several public IP, based on the fact they were not categorized yet.
I then allowed access to 'unknown' URL categories, and BOOM - all proxies are now visible.


BR
phaise
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