Today's update - no proxy available

Started 15 May 2019
by Delegator
in Support Center
After the server went down for the restart, I ran the patched and got updated files. Now the client doesn't offer me a proxy, and login fails with "No Proxy Selected."
Wed 15 May 2019 4:52 PM by lbrillault
Same here, no proxy at all and cannot log in with a No proxy selected message since the last update...

Just open a donation page with a monthly sum to reach to provide those kind of attacks and have a real security service. I prefer to give 15$ per month for this server than 15$ to EA for crap servers... and I'm sure I'm far from alone thinking this.
Wed 15 May 2019 4:57 PM by Kappu
I'd donate.
Wed 15 May 2019 5:29 PM by gruenesschaf
There was another launcher update that fixes the empty proxy list for many people that reported it in discord.

Most issues with an empty proxy list were caused by no support for ping / icmp packets, the update removed using ping to determine the fastest proxy.
Wed 15 May 2019 5:49 PM by Roto23
lbrillault wrote:
Wed 15 May 2019 4:52 PM
Same here, no proxy at all and cannot log in with a No proxy selected message since the last update...

Just open a donation page with a monthly sum to reach to provide those kind of attacks and have a real security service. I prefer to give 15$ per month for this server than 15$ to EA for crap servers... and I'm sure I'm far from alone thinking this.

I'd donate too for this service
Wed 15 May 2019 6:04 PM by blubzel
Looks like that second Launcher Update broke playing on Wine. Launcher just crashes when "Checking available Proxies".

Thats the error i get in wine logs:

Unhandled Exception:
System.InvalidOperationException: Failed to compare two elements in the array. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Phoenix.ProxyCheck+<>c.<CheckFiles>b__6_0 (Phoenix.ProxyInfo a, Phoenix.ProxyInfo b) [0x00000] in <9230ba76e24c4cecb0e8510c0fcdc8af>:0
at System.Collections.Generic.ArraySortHelper`1[T].InsertionSort (T[] keys, System.Int32 lo, System.Int32 hi, System.Comparison`1[T] comparer) [0x0002a] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.ArraySortHelper`1[T].IntroSort (T[] keys, System.Int32 lo, System.Int32 hi, System.Int32 depthLimit, System.Comparison`1[T] comparer) [0x0004b] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.ArraySortHelper`1[T].IntrospectiveSort (T[] keys, System.Int32 left, System.Int32 length, System.Comparison`1[T] comparer) [0x00013] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.ArraySortHelper`1[T].Sort (T[] keys, System.Int32 index, System.Int32 length, System.Comparison`1[T] comparer) [0x00000] in <17d196a490344c61a3ce13b9e443f461>:0
--- End of inner exception stack trace ---
at System.Collections.Generic.ArraySortHelper`1[T].Sort (T[] keys, System.Int32 index, System.Int32 length, System.Comparison`1[T] comparer) [0x00020] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.List`1[T].Sort (System.Comparison`1[T] comparison) [0x00013] in <17d196a490344c61a3ce13b9e443f461>:0
at Phoenix.ProxyCheck.CheckFiles (System.Object o) [0x00037] in <9230ba76e24c4cecb0e8510c0fcdc8af>:0
at System.Threading.ThreadHelper.ThreadStart_Context (System.Object state) [0x00025] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00071] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state) [0x0002b] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ThreadHelper.ThreadStart (System.Object obj) [0x0000f] in <17d196a490344c61a3ce13b9e443f461>:0
[ERROR] FATAL UNHANDLED EXCEPTION: System.InvalidOperationException: Failed to compare two elements in the array. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Phoenix.ProxyCheck+<>c.<CheckFiles>b__6_0 (Phoenix.ProxyInfo a, Phoenix.ProxyInfo b) [0x00000] in <9230ba76e24c4cecb0e8510c0fcdc8af>:0
at System.Collections.Generic.ArraySortHelper`1[T].InsertionSort (T[] keys, System.Int32 lo, System.Int32 hi, System.Comparison`1[T] comparer) [0x0002a] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.ArraySortHelper`1[T].IntroSort (T[] keys, System.Int32 lo, System.Int32 hi, System.Int32 depthLimit, System.Comparison`1[T] comparer) [0x0004b] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.ArraySortHelper`1[T].IntrospectiveSort (T[] keys, System.Int32 left, System.Int32 length, System.Comparison`1[T] comparer) [0x00013] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.ArraySortHelper`1[T].Sort (T[] keys, System.Int32 index, System.Int32 length, System.Comparison`1[T] comparer) [0x00000] in <17d196a490344c61a3ce13b9e443f461>:0
--- End of inner exception stack trace ---
at System.Collections.Generic.ArraySortHelper`1[T].Sort (T[] keys, System.Int32 index, System.Int32 length, System.Comparison`1[T] comparer) [0x00020] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Collections.Generic.List`1[T].Sort (System.Comparison`1[T] comparison) [0x00013] in <17d196a490344c61a3ce13b9e443f461>:0
at Phoenix.ProxyCheck.CheckFiles (System.Object o) [0x00037] in <9230ba76e24c4cecb0e8510c0fcdc8af>:0
at System.Threading.ThreadHelper.ThreadStart_Context (System.Object state) [0x00025] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00071] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state) [0x0002b] in <17d196a490344c61a3ce13b9e443f461>:0
at System.Threading.ThreadHelper.ThreadStart (System.Object obj) [0x0000f] in <17d196a490344c61a3ce13b9e443f461>:0
Wed 15 May 2019 6:13 PM by gruenesschaf
blubzel wrote:
Wed 15 May 2019 6:04 PM
Looks like that second Launcher Update broke playing on Wine. Launcher just crashes when "Checking available Proxies".

Thats the error i get in wine logs:

Try again, there was another launcher update
Thu 16 May 2019 5:55 PM by Lucks
Had the same issue with blank proxies and didn't fix itself on multiple launcher restarts.
I went to the Phoenix site and redownloaded the launcher and replaced it. Ran it and it updated and was given a proxy option. Ran it and the game connection failed.
I hit Esc, started up the launcher again, and it went back to being blank proxy list after multiple restarts.
Thu 16 May 2019 6:17 PM by stewbeedoo
Yeah I just went LD and now can't login as no proxies are available.

This may explain why for the 1st time ever I checked my CM this morning and not a single pot was sold. Not a good sign...
This topic is locked and you can't reply.

Return to Support Center or the latest topics