Can't log in

Started 11 May 2019
by Pandamoose
in Support Center
My laptop shutdown while I was laying death in DF waiting for a rez lol.. now everytime I try to log in I get this message on loadingscreen "hit esc to exit game".. tried restarting 10 times now.. nothing works.. what do I do??

Thc in advance!
Sat 11 May 2019 9:46 AM by Pandamoose
Ok.. I see other ppl having same issues! It seems you have to try again and again until it works!
Sat 11 May 2019 9:55 AM by Snakyta
Same probleme. Have to retry again and again .... If someone know a solution.
Sat 11 May 2019 10:01 AM by Deanora
Same Problem . Have to retry again and again
Sat 11 May 2019 10:24 AM by Padishah
Hello, same problem here.

loading bar stuck at 95%

Padishah
Sat 11 May 2019 10:29 AM by daneel
same here. Tried all the recommendations: used camelot.exe to update and solve issues in the folder, restarted router, tried a VPN Serice. Nothing worked, load screen stuck at 95% and message "hit ESC to exit game" appears.
Sat 11 May 2019 10:39 AM by olez
same here
Sat 11 May 2019 10:45 AM by Branc
Hello,

Same issue here.
Sat 11 May 2019 10:48 AM by Basha
Same thing for last 7 hour
Sat 11 May 2019 11:03 AM by Chuba
same
Sat 11 May 2019 11:05 AM by Ombrago
same
Sat 11 May 2019 11:08 AM by Daedalus877
Same here, i'm from laptop too.
Sat 11 May 2019 11:12 AM by Oorko
cant log in either
Sat 11 May 2019 11:13 AM by sterte
same problem
Sat 11 May 2019 11:18 AM by Lunarage
ditto... i cant login....
Sat 11 May 2019 11:22 AM by Topenga
same here, it was working fine yesterday, it is not now...
Sat 11 May 2019 11:24 AM by chois
same here 5th attempts still blok to 95%
Sat 11 May 2019 11:27 AM by majky666
I had same problem with log in. I choosed another page (randomly clicked at page 6) in launcher, I log in. Then quit, run launcher again,choosed page 0 and I can play.
Sat 11 May 2019 11:35 AM by Ulaewin
oddly enough that actually does work lol
Sat 11 May 2019 11:37 AM by Zira
Thanks, trying another page first worked for me also.
Sat 11 May 2019 11:38 AM by Daedalus877
Sadly changing the page doesn't help me
Sat 11 May 2019 11:50 AM by Dakkhon
I went into the actual folder and ran the game as admin and got in. Not sure it will work for everyone all the time but it did the first time for me. Trying to stay logged in is another matter but it works.
Sat 11 May 2019 11:57 AM by heladin
changing to page 2 didnt worked changing to page 6 worked!!!

I cannot create an elf annimist i wanted tho
Sat 11 May 2019 12:20 PM by zibroumix
same here as well
Sat 11 May 2019 12:22 PM by SirMix
This better not be a ploy, to get us to go outside or something..
Sat 11 May 2019 12:28 PM by Psycosuneeee
Having the same issues, none of the above fixes worked for me unfortunatly
Sat 11 May 2019 12:43 PM by Jemihi
I have the same issues.
What does not work:
- Changing the page, to 1 to 6 to 9, nothing works.
- Execute with admin rights. This makes, that I get a email and have to click a new verification link.

Any suggestions?

Greetz,
Jem
Sat 11 May 2019 12:53 PM by Frenooij
cannot log in executed camelot exe but the game stops loading just before the end
is there a solution ?
Sat 11 May 2019 12:59 PM by daocvalbi
I switched to char-page 6 (didn't work) and then back to page 0 and now it works... might also be that you just have to try many times before it works (tried for 5'-10'
Sat 11 May 2019 1:06 PM by Frenooij
loading a different page seems to work , thx
Sat 11 May 2019 1:31 PM by Cassyopeya
so, is the server still down or why is the game not progressing on the login loading screen?
Sat 11 May 2019 1:35 PM by SirMix
630am est, logged in to 95% failure
930am est, tried everything for 2 1/2 hours, still not loading.
Sat 11 May 2019 1:43 PM by Anelyn77
Logged in earlier, then message that server restart will occur in 5 mins. Fine went to vendor emptied my bags, and /quit.

Now for past 30 mins I keep trying to log back in and no success, stuck at 95% every time, hits escape to exit on screen. Start camelot.exe, and again phoenix.exe same result. Redownloaded phoenix files replaced in camelot directory, same result.

Any help?
Sat 11 May 2019 2:05 PM by nixxo87
same issue
Sat 11 May 2019 2:12 PM by Turano
same here, changing pages doesn't help
Sat 11 May 2019 2:40 PM by Harkent
Same here. 95% and hit ESC . Tryed everything
Sat 11 May 2019 2:52 PM by mrdaoc
Same for me! Tried everything and still no luck! Been almost 3 hours now. These things happen of course. Hopefully it will be sorted out soon.
Sat 11 May 2019 3:00 PM by Dirty Pudding
I had the same issue here, and couldn't log in due to loading stuck at 95%.
I have found that launching the official client patcher, then not playing through the official exe. I let the patcher do it's thing then quit.
I can now log on to phoenix again. Hope this helps.
Sat 11 May 2019 3:04 PM by jlocklear89
Someone posted earlier to change to 6, load up, hit esc, load up with on 0 and voila!

That worked for me
Sat 11 May 2019 3:38 PM by Blazebenjamin
jlocklear89 wrote:
Sat 11 May 2019 3:04 PM
Someone posted earlier to change to 6, load up, hit esc, load up with on 0 and voila!

That worked for me

Worked for me the first time I tried, thank you!
Sat 11 May 2019 3:51 PM by labova
Got the same problem as mentioned by others. Get to 95% and then it stalls and you have to exit the game. Been trying to log on for 30 minutes now, no luck.
Sat 11 May 2019 3:53 PM by Aetas
jlocklear89 wrote:
Sat 11 May 2019 3:04 PM
Someone posted earlier to change to 6, load up, hit esc, load up with on 0 and voila!

That worked for me

This is such a silly suggestion that I didn't think it would be true. Worked perfectly though.
Sat 11 May 2019 4:00 PM by NoxiD20
majky666 wrote:
Sat 11 May 2019 11:27 AM
I had same problem with log in. I choosed another page (randomly clicked at page 6) in launcher, I log in. Then quit, run launcher again,choosed page 0 and I can play.

This works!!!
Sat 11 May 2019 4:19 PM by tommccartney
I couldn’t log in, was stuck on 95%

Tried loading with character page 6 - didn’t work

Tried loading again with character page 0 - worked !!
Sat 11 May 2019 4:35 PM by Hartan
same problem! It cames fast to 95% than it stops and after a few minutes a message and no success !
Sat 11 May 2019 4:39 PM by Topas
Same Issue.
Page change don't work. :-(
Sat 11 May 2019 4:39 PM by halloitsme11
I have posted on bug tracker after doing a clean install of daoc and still having this 95% load stuck issue.

Came here searching for anything I hadn't tried and the load character page 6, hit escape, load character page 0 worked for me to my amazement.
Sat 11 May 2019 5:42 PM by Aenect
Having same issue. Page change fixed it previously, but now it won't work. Have tried over 20 times : \ This due to the DDoS thing?
Sat 11 May 2019 5:54 PM by Ashok
Yes, we're still / again hit by a DDoS attack, just like the last 2 days.

And changing the character page does not do anything; it does not help getting you into the game.
If it worked on that try, it was a coincident (aka luck) but no solution or workaround.

If that would be the solution, the devs would've added it in some way to the launcher already.
Currently it's just random if you get in due to the persistent DDoS.
Sat 11 May 2019 6:24 PM by SlowMo
tommccartney wrote:
Sat 11 May 2019 4:19 PM
I couldn’t log in, was stuck on 95%

Tried loading with character page 6 - didn’t work

Tried loading again with character page 0 - worked !!

Hate to say it , but also worked for me
Sat 11 May 2019 7:02 PM by Dominus
now patcher unavailable
Sat 11 May 2019 7:21 PM by Kranac
same, patcher not working....
Sat 11 May 2019 7:26 PM by Baya
Nothing seems to work, my sympathies for the devs working to try to get things running smoothly again. <3
Sat 11 May 2019 7:56 PM by Gnilch
Patcher not available
Sat 11 May 2019 8:12 PM by tena6ous
HOW TO FIX : Patcher unavailable. Shutting down

removed by Ashok -- information outdated

*** Notice : you should at term remove the line you added in this file, this could break the patcher in the future if the IP you set has changed. ***
Sat 11 May 2019 8:21 PM by Rukarus
Aetas wrote:
Sat 11 May 2019 3:53 PM
jlocklear89 wrote:
Sat 11 May 2019 3:04 PM
Someone posted earlier to change to 6, load up, hit esc, load up with on 0 and voila!

That worked for me

This is such a silly suggestion that I didn't think it would be true. Worked perfectly though.

Indeed this do work just change page to any other load then Esc then reload the page you wish seems to fix it
Sat 11 May 2019 8:39 PM by Delegator
tena6ous wrote:
Sat 11 May 2019 8:12 PM
removed

This got the patcher working for me, but then when I tried to launch I received an "authentication or decryption failed" WebException. Your mileage may vary.
Sat 11 May 2019 8:48 PM by CobrX
Hm, patcher is working Ok...
Caracter sheet/login is working OK.
Afte 20 sec loading, game give me msg...
Hit ESC to exit game... cant pass that
Sat 11 May 2019 9:05 PM by Animali
Same message "press esc "
Sat 11 May 2019 9:14 PM by Baaru
Aetas wrote:
Sat 11 May 2019 3:53 PM
jlocklear89 wrote:
Sat 11 May 2019 3:04 PM
Someone posted earlier to change to 6, load up, hit esc, load up with on 0 and voila!

That worked for me

This is such a silly suggestion that I didn't think it would be true. Worked perfectly though.

Well I'll be dammed but this worked for me too.
Sat 11 May 2019 10:02 PM by stinsfire
Tried to log in at least 25 times today, switched pages, ran camelot.exe, nothing helps
Sat 11 May 2019 10:06 PM by Dominus
Baaru wrote:
Sat 11 May 2019 9:14 PM
Aetas wrote:
Sat 11 May 2019 3:53 PM
jlocklear89 wrote:
Sat 11 May 2019 3:04 PM
Someone posted earlier to change to 6, load up, hit esc, load up with on 0 and voila!

That worked for me

This is such a silly suggestion that I didn't think it would be true. Worked perfectly though.

Well I'll be dammed but this worked for me too.

THIS also worked for me, hot damn!
Sat 11 May 2019 10:11 PM by Yokahu
Dominus wrote:
Sat 11 May 2019 10:06 PM
Baaru wrote:
Sat 11 May 2019 9:14 PM
Aetas wrote:
Sat 11 May 2019 3:53 PM
This is such a silly suggestion that I didn't think it would be true. Worked perfectly though.

Well I'll be dammed but this worked for me too.

THIS also worked for me, hot damn!

Nice! Worked for me too
Sat 11 May 2019 11:52 PM by jasonmshriver
I've tried everything, still get to 95%, then press ESC to exit.
Sun 12 May 2019 1:03 AM by jsp4134
Logging in to character page 6, then ESC to exit, then logging into character page 0 worked for me too. Was unable to login last night and today until I tried that.

Thanks.
Sun 12 May 2019 4:38 AM by majky666
Ashok wrote:
Sat 11 May 2019 5:54 PM
Yes, we're still / again hit by a DDoS attack, just like the last 2 days.

And changing the character page does not do anything; it does not help getting you into the game.
If it worked on that try, it was a coincident (aka luck) but no solution or workaround.

If that would be the solution, the devs would've added it in some way to the launcher already.
Currently it's just random if you get in due to the persistent DDoS.

I tried it 5x times and always page 0 didn't work, page X worked. Also tried page 0 few times in row and I didn't log in.
I should buy a lotery ticket with that luck
Sun 12 May 2019 4:56 AM by nixxo87
this is getting fucking ridiculous
Sun 12 May 2019 6:52 AM by Malathar
Frenooij wrote:
Sat 11 May 2019 1:06 PM
loading a different page seems to work , thx

Sorry noob questions but how do i load another page that's mentioned?
Sun 12 May 2019 7:02 AM by tena6ous
Malathar wrote:
Sun 12 May 2019 6:52 AM
Sorry noob questions but how do i load another page that's mentioned?
Next to the password in the patcher, you can chose "Character page", change it from 0 to 6 (you won't see your toons from there, so switch back to 0 after).
Sun 12 May 2019 7:41 AM by halloitsme11
Ashok wrote:
Sat 11 May 2019 5:54 PM
Yes, we're still / again hit by a DDoS attack, just like the last 2 days.

And changing the character page does not do anything; it does not help getting you into the game.
If it worked on that try, it was a coincident (aka luck) but no solution or workaround.

If that would be the solution, the devs would've added it in some way to the launcher already.
Currently it's just random if you get in due to the persistent DDoS.

I think just because you don't understand WHY something is working doesn't necessarily mean its not working.
It does seem ridiculous but it has helped many many people get in.
Agreed it is not 100% failsafe but it does work far more than spamming page 0.
Sun 12 May 2019 7:47 AM by lurker
halloitsme11 wrote:
Sun 12 May 2019 7:41 AM
Ashok wrote:
Sat 11 May 2019 5:54 PM
Yes, we're still / again hit by a DDoS attack, just like the last 2 days.

And changing the character page does not do anything; it does not help getting you into the game.
If it worked on that try, it was a coincident (aka luck) but no solution or workaround.

If that would be the solution, the devs would've added it in some way to the launcher already.
Currently it's just random if you get in due to the persistent DDoS.

I think just because you don't understand WHY something is working doesn't necessarily mean its not working.
It does seem ridiculous but it has helped many many people get in.
Agreed it is not 100% failsafe but it does work far more than spamming page 0.



Confirmation bias at its best
Sun 12 May 2019 9:05 AM by Ashok
lurker wrote:
Sun 12 May 2019 7:47 AM
halloitsme11 wrote:
Sun 12 May 2019 7:41 AM
Ashok wrote:
Sat 11 May 2019 5:54 PM
Yes, we're still / again hit by a DDoS attack, just like the last 2 days.

And changing the character page does not do anything; it does not help getting you into the game.
If it worked on that try, it was a coincident (aka luck) but no solution or workaround.

If that would be the solution, the devs would've added it in some way to the launcher already.
Currently it's just random if you get in due to the persistent DDoS.

I think just because you don't understand WHY something is working doesn't necessarily mean its not working.
It does seem ridiculous but it has helped many many people get in.
Agreed it is not 100% failsafe but it does work far more than spamming page 0.

Confirmation bias at its best

No, we know for sure.
Character pages are a 100% Phoenix custom feature, we know how it works and what it does.

After the first hints of that came up the devs did look into it from client and server side; no difference how it's handled, thus no effect.

The only thing that seems to be true is, that once you are connected to the server - aka having an active session - that you can change character pages within a short time frame before it expires.
But setting the char page to something else does not help you creating a working session.
Sun 12 May 2019 9:09 AM by lurker
That’s what I’m suggesting. You are speaking from a position of authority stating unequivocally ‘there is no way this affects it’.

Yet, users confirmation bias causes them to ignore you stating ‘well it has worked for us and numerous others so obviously it must be true’.
Sun 12 May 2019 9:21 AM by zibroumix
guys, i dont care whats true or not but i have tried to change my pages 1000 times, and i tried to add a new line in the hosts file... nothing changed i cannot connect,

is there any other solutions?
Sun 12 May 2019 9:52 AM by coyot
again for the last 12 hours... any chance it will be fixed some day ?

when I change my internet access I got differetn results... but randomly ...
Sun 12 May 2019 12:53 PM by Corpse
Time to send some SQL Injections to Uthgard.
Sun 12 May 2019 1:32 PM by Hailie
Can confirm, been trying to login 25+ times until i tried...

------------- THE FIX -------------
1. Login selecting Char selection screen no.6 -> go to 95% loading, Hit esc to exit game.
2. Login selecting Char selection screen no.0 -> gtg gg have fun!
Sun 12 May 2019 3:44 PM by Cadbruin
This works everytime:

1.Run client as Administrator and login
2. Wait for the loading bar to stop at 95% (do not hit esc)
3. Ctrl+alt+delete and close Game.dll (do not close phoenix client)
4. Type in your password again and login
Sun 12 May 2019 4:00 PM by Kaitor
Can't login. Now it writes: Failed to login through the auth server
Sun 12 May 2019 4:03 PM by StaLv0
Kaitor wrote:
Sun 12 May 2019 4:00 PM
Can't login. Now it writes: Failed to login through the auth server

same here
Sun 12 May 2019 4:06 PM by anthraks
the only day in the week we can find max ppl, impossible to log, "failed to login through the auth server" i know you have some prbm atm, but instead of making reboots, and patches, can t you priorize this problem?
it s not a banal prbm, many ppl are touched by this...
Sun 12 May 2019 4:45 PM by halloitsme11
I don't know why you guys are on here discouraging people from swapping character pages like it's going to hurt you if they try it.

It has not been a fluke that worked once for me, it has worked REPEATEDLY when trying to spam login does nothing.

I did a fresh install of the game I was working on trying to get in for over an hour I was so frustrated and nothing worked except this, and the 95% issue is still happening, and swapping to page 6 and back to 0 is still getting me in when spamming 0 is not.

So ok it doesn't work because yall KNOW it does nothing, but it gets you in the game.

Load char page 6, hit escape (or quit if you get in to blank page 6 successfully), swap to charpage 0 and log in.
Sun 12 May 2019 4:57 PM by lurker
People are free to try it if they like.

But your statement above is the same as saying to a doctor (the dev who replied to you) you may SAY it doesn’t work!!! But if you get sick, you and wait 4 weeks and you wont get better but when you eat <insert Chinese herbal remedie here> after that you will find you get better on week 5 so yeah... random Chinese herbs do work!

The doctor will rightly point out to you the evidence to show it won’t and the overwhelming evidence that come week 5 you would have just got better on your own anyway.
Sun 12 May 2019 5:03 PM by Morakyr
halloitsme11 wrote:
Sun 12 May 2019 4:45 PM
I don't know why you guys are on here discouraging people from swapping character pages like it's going to hurt you if they try it.

It has not been a fluke that worked once for me, it has worked REPEATEDLY when trying to spam login does nothing.

I did a fresh install of the game I was working on trying to get in for over an hour I was so frustrated and nothing worked except this, and the 95% issue is still happening, and swapping to page 6 and back to 0 is still getting me in when spamming 0 is not.

So ok it doesn't work because yall KNOW it does nothing, but it gets you in the game.

Load char page 6, hit escape (or quit if you get in to blank page 6 successfully), swap to charpage 0 and log in.

Swapping pages didn't work for me.

Spamming login on 0 wasnt working. Until it finally did once.

I think what you may be seeing is the random connection works coincidentally worked after you made the change. The Dev's say it doesn't matter, but they didn't say it will stop you from the random connection
Sun 12 May 2019 5:09 PM by halloitsme11
Lurker that is a ridiculous comparison, think whatever you like it doesn't bother me except that you are trying to prevent others from trying something that is working.

Again this is not a one-time thing, this has consistently been the only way I can log in to the game for the past two days. Regardless I can see you have made up your mind which leads me to think you have not experienced this problem yourself.
Sun 12 May 2019 5:20 PM by grognavian
FIXED

FYI, swapping character pages off of 0 to 6 worked for me. That's weird but I'll take it.
Sun 12 May 2019 5:26 PM by lurker
halloitsme11 wrote:
Sun 12 May 2019 5:09 PM
Lurker that is a ridiculous comparison, think whatever you like it doesn't bother me except that you are trying to prevent others from trying something that is working.

Again this is not a one-time thing, this has consistently been the only way I can log in to the game for the past two days. Regardless I can see you have made up your mind which leads me to think you have not experienced this problem yourself.

It’s actually a precise comparison. It’s exactly the same cognitive mechanism at work in both examples.

There are many posts saying your method does not work but you have conviniently ignored all of those.

Anyhow you are right in one thing it doesn’t harm anybody to try and they are free to do so if they wish. At least in this example nobody is profiteering from it like they do with herbal remidies, psychic readings and the like.

I have and constant experiance the same issue. I just keep trying on page 0 and eventually get through. I would suggest that you would have gotten through on page 0 on all those times you got through on page 6 when you tried it.

Equally I have a pretty good understanding of networks, DDoS attacks their symptoms and effects.
Sun 12 May 2019 5:44 PM by halloitsme11
lurker wrote:
Sun 12 May 2019 5:26 PM
halloitsme11 wrote:
Sun 12 May 2019 5:09 PM
Lurker that is a ridiculous comparison, think whatever you like it doesn't bother me except that you are trying to prevent others from trying something that is working.

Again this is not a one-time thing, this has consistently been the only way I can log in to the game for the past two days. Regardless I can see you have made up your mind which leads me to think you have not experienced this problem yourself.

It’s actually a precise comparison. It’s exactly the same cognitive mechanism at work in both examples.

There are many posts saying your method does not work but you have conviniently ignored all of those.

Anyhow you are right in one thing it doesn’t harm anybody to try and they are free to do so if they wish. At least in this example nobody is profiteering from it like they do with herbal remidies, psychic readings and the like.

I have and constant experiance the same issue. I just keep trying on page 0 and eventually get through. I would suggest that you would have gotten through on page 0 on all those times you got through on page 6 when you tried it.

Equally I have a pretty good understanding of networks, DDoS attacks their symptoms and effects.

I am just enjoying going back and forth with you at this point but I know I cannot win you over.

You say I have conveniently ignored many posts saying this method does not work, I contest that there are just as many if not more saying that it does, even within this thread. So when I do it its "conveniently ignoring information" but when you do the exact same thing it is just all of those people committing logical fallacies?

You are taking my original point and making a faulty comparison with your doctor scenario, where you also conveniently get to speak for and as the doctor.
Sun 12 May 2019 5:54 PM by Darkling
This server never should have launched. More bugs now than at full launch. Constant changes as it appears they moving to introduce ToA, new icons, useless stuff, always have instructions to 'download this' and 'patch that'. Now can't log in as well? Not sure what they are thinking, but it clearly has not been thought out ahead of time.
Sun 12 May 2019 5:54 PM by relvinian
if this is ddos then do the devs need money to pay for protection somehow from isp?

This in fact prevents me from logging in.
Sun 12 May 2019 5:58 PM by lurker
Which is exactly the sort of argument herbal medicine advocates use. ‘Well your ignoring all the anecdotal evidence that says it does’.

There is a perfectly logical and reasonable explanation as to why it ‘does work’ sometimes... because it would have worked anyway had you not have done it at that point in time.

Find one game dev, one developer, one network engineer who will agree there may be some weight behind this and you could have a discussion about it but at the moment it is just logical fallacies.

Answer me this: are you able to log onto page 6 first attempt every time?

We know from the devs that you will consistently be able to log back on to any other page after a successful log on attempt as long as it is done soon after.

So we know that as soon as you log onto ANY page you could log back out and back in again quickly to any other page with no issues. That’s a given.

So the question is: does logging into page 6 occur any quicker (in less attempts) then logging onto page 0. Or can that take you several attempts too?
Sun 12 May 2019 6:00 PM by Roks
Darkling wrote:
Sun 12 May 2019 5:54 PM
This server never should have launched. More bugs now than at full launch. Constant changes as it appears they moving to introduce ToA, new icons, useless stuff, always have instructions to 'download this' and 'patch that'. Now can't log in as well? Not sure what they are thinking, but it clearly has not been thought out ahead of time.


This looks like a ddos attack. Not a bug .
Sun 12 May 2019 6:48 PM by Ashok
With the most recent server reboot the dev team implemented measures to mitigate attacks on Phoenix like DDoS as it had been the case the last 4 days.

Additional the Phoenix launcher was updated and allows you to select a proxy server.
The proxy selection is optional (for now) and should help mitigating connectivity issues - especially for people from overseas and asia.
If proxy "none" don't let you login, try proxy 1 or 2.

In case you did use a VPN for Phoenix, try disabling it and use one of the Phoenix proxy server instead.
One is in Norway, the other next to the actual game server.
Sun 12 May 2019 6:58 PM by Morakyr
Ashok wrote:
Sun 12 May 2019 6:48 PM
With the most recent server reboot the dev team implemented measures to mitigate attacks on Phoenix like DDoS as it had been the case the last 4 days.

Additional the Phoenix launcher was updated and allows you to select a proxy server.
The proxy selection is optional (for now) and should help mitigating connectivity issues - especially for people from overseas and asia.

In case you did use a VPN for Phoenix, try disabling it and use one of the Phoenix proxy server instead.
One is in Norway, the other next to the actual game server.

I have no proxy choices to select from, and get the message "No Proxy selected" when I try and log in
Sun 12 May 2019 7:00 PM by Ashok
You don't have that field?
Sun 12 May 2019 7:28 PM by halloitsme11
lurker wrote:
Sun 12 May 2019 5:58 PM
Which is exactly the sort of argument herbal medicine advocates use. ‘Well your ignoring all the anecdotal evidence that says it does’.

There is a perfectly logical and reasonable explanation as to why it ‘does work’ sometimes... because it would have worked anyway had you not have done it at that point in time.

Find one game dev, one developer, one network engineer who will agree there may be some weight behind this and you could have a discussion about it but at the moment it is just logical fallacies.

Answer me this: are you able to log onto page 6 first attempt every time?

We know from the devs that you will consistently be able to log back on to any other page after a successful log on attempt as long as it is done soon after.

So we know that as soon as you log onto ANY page you could log back out and back in again quickly to any other page with no issues. That’s a given.

So the question is: does logging into page 6 occur any quicker (in less attempts) then logging onto page 0. Or can that take you several attempts too?

Sure you can say that, but I am not defending herbal medicine. The two problems may be comparable in certain ways but you have purposely picked a topic that makes me sound like a lunatic to your advantage. I am not defending medicine nor am I arguing with a doctor, and you are also working under the assumption that doctors are somehow all knowing. Of course when you say that I think chinese herbs cure whatever you said they cure it sounds like I am completely off base, but if a patient comes in and says they have leg pain and the doctor looks at the leg and says no thats not the case, your leg is fine there is no pain does that mean the doctor is right? That is the kind of argument you are making against me it is not logical you are just defaulting a win to yourself by reframing my argument in a manner that makes it seem stupid.


I am stating that I have probably tried to login 60-75x total since yesterday morning when this happened, after literally 30x attempts and a clean install of daoc which still did not work, I found the information on the forums that page 6 was helping people, and on the very first attempt it worked. Ok so you say maybe that is chance, yet it continued to happen for me and yes it has not failed that swapping to page 6 gets it on the first attempt swapping over to page 0 ever since that time. Just earlier I tried 3x in a row to log in page 0 due to this conversation and it failed 3x in a row, then page 6 worked first time.

EDIT:
Also please do not think I am basing this solely on my own overwhelming experience with it, ask in trade chat or guild if anyone is having this issue and they will tell you the exact same thing, load page 6 first.
Sun 12 May 2019 7:34 PM by halloitsme11
Regardless looks like they patched a proxy fix, hope that solves the issue once and for all!
Sun 12 May 2019 7:37 PM by Morakyr
Ashok wrote:
Sun 12 May 2019 7:00 PM
You don't have that field?

I have the field, however it is blank with no options available and seems to be a required field.
Sun 12 May 2019 7:59 PM by Ashok
Morakyr wrote:
Sun 12 May 2019 7:37 PM
Ashok wrote:
Sun 12 May 2019 7:00 PM
You don't have that field?

I have the field, however it is blank with no options available and seems to be a required field.

Please post a screenshot so I can forward it to the devs.
Sun 12 May 2019 8:25 PM by Snofru
I've the same problem. Launcher reports "No proxy selected" and the selectionbox is empty...


Sun 12 May 2019 8:26 PM by Morakyr
Ashok wrote:
Sun 12 May 2019 7:59 PM
Morakyr wrote:
Sun 12 May 2019 7:37 PM
Ashok wrote:
Sun 12 May 2019 7:00 PM
You don't have that field?

I have the field, however it is blank with no options available and seems to be a required field.

Please post a screenshot so I can forward it to the devs.

Thanks!


Mon 13 May 2019 1:53 AM by Aroin
Same issue, nothing to select in the proxy drop down menu. Both on my laptop and desktop
Mon 13 May 2019 1:55 AM by gruenesschaf
Those with an empty proxy list, check your firewall and allow dns lookup as well as ping. The list is done via getting a dns entry and sending pings to each received entry ip to get the displayed roundtrip time.
Mon 13 May 2019 3:10 AM by Dogmans897
The login issues and LDs need to get fixed. The frequency and sheer number of people having these issues is getting out of hand. Getting the login server / server issues sorted should be THE #1 focus instead of content.
Mon 13 May 2019 5:46 AM by majky666
Ashok wrote:
Sun 12 May 2019 6:48 PM
With the most recent server reboot the dev team implemented measures to mitigate attacks on Phoenix like DDoS as it had been the case the last 4 days.

Additional the Phoenix launcher was updated and allows you to select a proxy server.
The proxy selection is optional (for now) and should help mitigating connectivity issues - especially for people from overseas and asia.
If proxy "none" don't let you login, try proxy 1 or 2.

In case you did use a VPN for Phoenix, try disabling it and use one of the Phoenix proxy server instead.
One is in Norway, the other next to the actual game server.

Not working for me and I don't use VPN (EU player)
Mon 13 May 2019 6:50 AM by plop
press logging key while keeping pressed SHIFT key. keep pressing SHIFT until the game is on. It works perfectly for me. No need any proxy....
Mon 13 May 2019 7:16 AM by lbrillault
No way to log in with any Proxy selected.
Some times "Hit ESC", some others Crash on car selection and 1 time LD after 3 secondes in game "Client not receiving datas from the server"...

I'm in EU too and tried everything, patched with camelot.exe ; tried all proxy ; no VPN activated ; tried to log in about 15 times...
Mon 13 May 2019 8:01 AM by Hellzakk
lbrillault wrote:
Mon 13 May 2019 7:16 AM
No way to log in with any Proxy selected.
Some times "Hit ESC", some others Crash on car selection and 1 time LD after 3 secondes in game "Client not receiving datas from the server"...

I'm in EU too and tried everything, patched with camelot.exe ; tried all proxy ; no VPN activated ; tried to log in about 15 times...

same here, tried with cabled line and cell phone thetering... same results.
Mon 13 May 2019 8:45 AM by Hejjin
Dogmans897 wrote:
Mon 13 May 2019 3:10 AM
The login issues and LDs need to get fixed. The frequency and sheer number of people having these issues is getting out of hand. Getting the login server / server issues sorted should be THE #1 focus instead of content.

The servers have been suffering from a sustained DDoS (Distributed Denial of Service) attack. Given that this is a freeshard, there are a limited amount of options that they can use to try to deal with the issue. I sincerely doubt that they have the financial resources that commercial entities use to help to mitigate the issues, so how exactly are you suggesting that they sort the problem? Or are you doing a Captain Picard and saying "Make it so" and leaving the details to others?
Mon 13 May 2019 12:42 PM by Aroin
Bypassed my router and plugged my PC directly to my modem. I was able to get the proxy drop down menu to populate and was able to login.
Mon 13 May 2019 5:57 PM by dearen75
gruenesschaf wrote:
Mon 13 May 2019 1:55 AM
Those with an empty proxy list, check your firewall and allow dns lookup as well as ping. The list is done via getting a dns entry and sending pings to each received entry ip to get the displayed roundtrip time.
How to do this ? I still can't log-in for no proxy selected error
Edit: My O.S. is Win10 Pro
Mon 13 May 2019 6:09 PM by Seeboo
i havent played a while.. now i wanted to give it a try again and now it seems i cannot even log in...

the whole exe is not working at all i dont even have the drop down menue like you posted ?


its not starting at all ( i also downloaded the launcher exe again - still the same problem)

well...
Mon 13 May 2019 7:17 PM by Elizadushku
i dont have a empty proxy list.. i can choose from 0-9 but the result is always the same..... no proxi selected it tells me.
the game gets by my firewall nothing gets blocked as far as i can tell.....
Mon 13 May 2019 8:19 PM by Zzang
Even when turning my firewall off I don't get any Proxies to chose from.
Mon 13 May 2019 10:01 PM by Animali
Press esc
with or without proxy, cant get in,
Mon 13 May 2019 10:08 PM by Fenix648
Tried to login about 20 times... I'm giving up at this point... They need to fix this issue. If people can't login to play the server is going to die quickly!
Mon 13 May 2019 10:17 PM by bybla
unable to access some advice, tried many times but nothing to do
Mon 13 May 2019 10:22 PM by Slithic
Press esc
with or without proxy, cant get in,
Mon 13 May 2019 10:26 PM by Malathar
The yesterday's fix for this problem has made it worse for me and now cannot get on the game no matter what proxy I select (default or otherwise). Before I could get on, even without loading with Admin, by selecting the +300 ms option but now I cannot get on by selecting any proxy.

Any help getting back on appreciated.
Mon 13 May 2019 10:31 PM by Pendalith
tried all proxy, cant log in
Mon 13 May 2019 10:43 PM by Morakyr
Morakyr wrote:
Sun 12 May 2019 8:26 PM
Ashok wrote:
Sun 12 May 2019 7:59 PM
Morakyr wrote:
Sun 12 May 2019 7:37 PM
I have the field, however it is blank with no options available and seems to be a required field.

Please post a screenshot so I can forward it to the devs.

Thanks!





Any update on this? Firewall disabled, no proxy listed. It was said proxy was optional, but it is required or you cant login.
Tue 14 May 2019 12:13 AM by Beldruin
Shame we can't do something about the autistic psycho who is DDoSing.
Tue 14 May 2019 12:52 AM by Nulap
Add my name to the list. Tried all the fix it tips to no avail. Will keep trying to log in.

Location: PA
IP: Xfinity/Comcast
Tue 14 May 2019 12:59 AM by Killmore
Add me to cant log in.
Tue 14 May 2019 1:01 AM by brianjsnow
Added to the list aswell.....played alot of the day then after about 1 hour i couldnt login again and have been trying for 5 hours now
Tue 14 May 2019 1:52 AM by Nulap
Did the dual log in, opened up two instances of the login window and logged in to both with a small delay. One login worked other esc to blah blah blah. Closed the esc window and played. Hope this helps someone.
Tue 14 May 2019 2:21 AM by Malathar
Nulap wrote:
Tue 14 May 2019 1:52 AM
Did the dual log in, opened up two instances of the login window and logged in to both with a small delay. One login worked other esc to blah blah blah. Closed the esc window and played. Hope this helps someone.

Thanks Nulap this worked on second attempt, just had to alt-tab to activate the second login and it then worked fine. Annoying work around though but at least i'm able to play now, well found sir.
Tue 14 May 2019 10:51 AM by Cirious
Morakyr wrote:
Mon 13 May 2019 10:43 PM
Morakyr wrote:
Sun 12 May 2019 8:26 PM
Ashok wrote:
Sun 12 May 2019 7:59 PM
Please post a screenshot so I can forward it to the devs.

Thanks!





Any update on this? Firewall disabled, no proxy listed. It was said proxy was optional, but it is required or you cant login.

any update on this would be great or a luncher without proxy option, cant play since that proxy patch
Tue 14 May 2019 11:55 AM by brennyz
Cirious wrote:
Tue 14 May 2019 10:51 AM
Morakyr wrote:
Mon 13 May 2019 10:43 PM
Morakyr wrote:
Sun 12 May 2019 8:26 PM
Thanks!





Any update on this? Firewall disabled, no proxy listed. It was said proxy was optional, but it is required or you cant login.

any update on this would be great or a luncher without proxy option, cant play since that proxy patch
this! +1
Tue 14 May 2019 12:18 PM by Ashok
Not 100% sure (still @work) but there should be a launcher update available that should fix the empty proxy list and defaults to "none" automatically if your client is unable to reach the proxy.
Tue 14 May 2019 1:34 PM by Cirious
Ashok wrote:
Tue 14 May 2019 12:18 PM
Not 100% sure (still @work) but there should be a launcher update available that should fix the empty proxy list and defaults to "none" automatically if your client is unable to reach the proxy.

yes it worked. Thanks!
Tue 14 May 2019 5:53 PM by Xacrag
Cirious wrote:
Tue 14 May 2019 1:34 PM
Ashok wrote:
Tue 14 May 2019 12:18 PM
Not 100% sure (still @work) but there should be a launcher update available that should fix the empty proxy list and defaults to "none" automatically if your client is unable to reach the proxy.

yes it worked. Thanks!

Tried, doesn´t work for me. RIP
Tue 14 May 2019 6:17 PM by Bobbahunter
A couple guildies said they copied the game.dll file from a computer that wasn’t LDing and over wrote the one they had and that worked for them.
I don’t have an LD problem but I do have to launch the game twice before I can get in.

I’m also using WIN 7 pro. Not sure if that will mean anything but try running in win7 mode or earlier??

In USA also.
Tue 14 May 2019 8:16 PM by Cirious
Xacrag wrote:
Tue 14 May 2019 5:53 PM
Cirious wrote:
Tue 14 May 2019 1:34 PM
Ashok wrote:
Tue 14 May 2019 12:18 PM
Not 100% sure (still @work) but there should be a launcher update available that should fix the empty proxy list and defaults to "none" automatically if your client is unable to reach the proxy.

yes it worked. Thanks!

Tried, doesn´t work for me. RIP

proxy field is not empty anymore, but i still get ld's & "ESC Hit" errors on loading screen
after 5 or 6 try & errors i could login and play
Tue 14 May 2019 9:22 PM by Tool73
unplayable atm. everytime i have inc i have LD, while pilzzerg seems 0 problems raid keep on keep constantly....lets play all hib, hm?
Tue 14 May 2019 10:14 PM by lokistalnaker
seems to have gotten worse.... maybe they are having legal issues or something, or its was all jut a way to get peope addicted to the game agina and start to have issues like this to try and boost live pop... I noticed the trials are gone lol so def seems to be the reason,,,,,,,,,
Tue 14 May 2019 11:27 PM by Morakyr
Ashok wrote:
Tue 14 May 2019 12:18 PM
Not 100% sure (still @work) but there should be a launcher update available that should fix the empty proxy list and defaults to "none" automatically if your client is unable to reach the proxy.
Fixed the proxy issue, please thanks the Devs
Tue 14 May 2019 11:43 PM by kratoxin
Auth. Server is down need assistance.
Wed 15 May 2019 12:33 AM by Cswag80
" failed to login through the auth server"
Is what I'm getting.
Thu 16 May 2019 9:32 AM by Mac
Tool73 wrote:
Tue 14 May 2019 9:22 PM
unplayable atm. everytime i have inc i have LD, while pilzzerg seems 0 problems raid keep on keep constantly....lets play all hib, hm?

I run with the Pilz zerg a lot and I can tell you that many there do get the LDs and have to try many times to get back in. So, this isn't something that doesn't impact Hib. These DDoS attackes hit all realms and all regions of the world. I live only 6 hops from the server with 18 ms ping and even so I get LDed a few times each night.
Thu 16 May 2019 10:15 AM by Sepplord
the amount of mindacrobatics some people do to somehow come to the conclusion that something is favoring another realm...

each and every patch someones seeing proof that the devs are playing a specific realm...now even DDOS-attacks are realmbiased

*wow*
Thu 16 May 2019 7:53 PM by Khoon69
Cant log in, there are no Proxy's in the list, what do i do wrong?
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