Patcher Unavailable? - Phoenix Freeshard

Hey,

if I want to start the phoenix.exe it says to me "Patcher unavaileble. Shutting down"

is it on purpose or just me?

Greetz

Sat 11 May 2019 7:10 PM by Dominus

yes, just pinged it and unavailable.

Sat 11 May 2019 7:10 PM by roccorant

Unavailable here as well. Texas, USA.

Sat 11 May 2019 7:12 PM by Creempuff7

Same here patcher unavailable

Sat 11 May 2019 7:15 PM by kederik

me to france pachter unavailable

Sat 11 May 2019 7:21 PM by Jemihi

Also not available from Germany ...

Sat 11 May 2019 7:24 PM by chrisdk781

Patcher unavailable OKC USA

Sat 11 May 2019 7:24 PM by Bry

Same. Tx, USA

Sat 11 May 2019 7:26 PM by Jumping Viper

Patcher unavailable Texas

Sat 11 May 2019 7:34 PM by Yggi

Same here, Vienna Austria

Sat 11 May 2019 7:38 PM by Dunastul2

here too! what can we do? want play !!!

Sat 11 May 2019 7:39 PM by Sorenti

Unavailable UK

Sat 11 May 2019 7:41 PM by Snakejuice

Unavailable Sweden

Sat 11 May 2019 7:45 PM by Topas

Unavailable Germany

Sat 11 May 2019 7:51 PM by CobrX

Croatia - "Patcher unavaileble. Shutting down"

Sat 11 May 2019 7:53 PM by Tarticus74

Any answer to this still down patcher unavailable

Sat 11 May 2019 7:55 PM by Hatefool

Patcher unavailable Italy

Sat 11 May 2019 7:56 PM by Ljorm

Same... unavailable from the middle of the US... Missouri

Sat 11 May 2019 7:57 PM by Balerithorn

Unavailable here in Colorado, USA. Pinged patcher.playphoenix.online and nothing.

Sat 11 May 2019 7:59 PM by Jatar

Same here in Southern CA.

Sat 11 May 2019 8:00 PM by Bachji

same issue, for all please read this thread https://forum.playphoenix.online/viewtopic.php?p=35654#p35654
there you might find help.
didnt worked for me but its a known issue.

someone know an easy vpn to solve this problem for this time?

Sat 11 May 2019 8:08 PM by

gruenesschaf

Should resolve itself shortly. Currently working on / preparing some ddos mitigation which requires moving some things around.

Sat 11 May 2019 8:10 PM by pollojack

<3 gruenesschaf

Sat 11 May 2019 8:10 PM by Gaudophwar

This is a DNS issue for me. I can ping the 88.99.68.136 just fine but the Launcher uses patcher.playphoenix.online to resolve. This is where it fails.

I resolved this by editing my HOSTS file on my PC pointing 88.99.68.136 to patcher.playphoenix.online and the launcher now resolves..

Enjoy..

Sat 11 May 2019 8:21 PM by ccerna1

Same here AR USA

Sat 11 May 2019 8:21 PM by lurker

Gaudophwar wrote: ↑
Sat 11 May 2019 8:10 PM
This is a DNS issue for me. I can ping the 88.99.68.136 just fine but the Launcher uses patcher.playphoenix.online to resolve. This is where it fails.

I resolved this by editing my HOSTS file on my PC pointing 88.99.68.136 to patcher.playphoenix.online and the launcher now resolves..

Enjoy..

Thanks Gaudop.
Just to expand on that for people...

1. Windows Start > Find Notepad > Right Click Notepad > Run As Administrator.
2. File > Open > C:\Windows\System32\drivers\etc > Change File Type to 'All Files' > Open 'hosts'
3. Copy this into your hosts file:
88.99.68.136 patcher.playphoenix.online
4. Save
5. Run the patcher you will now be able to get in.
You may still need to try to launch a few times to get past the 95% issue.

IMPORTANT: Come back and remove this after the issues are resolved.

Sat 11 May 2019 8:45 PM by Darmas

updated DAoC live. rebooted PC. then it worked.

Sat 11 May 2019 9:18 PM by Kappu

Same here MO USA

Sat 11 May 2019 9:32 PM by Dschargol

ridiculous

Sat 11 May 2019 9:46 PM by Kappu

lurker wrote: ↑
Sat 11 May 2019 8:21 PM
Gaudophwar wrote: ↑
Sat 11 May 2019 8:10 PM
This is a DNS issue for me. I can ping the 88.99.68.136 just fine but the Launcher uses patcher.playphoenix.online to resolve. This is where it fails.

I resolved this by editing my HOSTS file on my PC pointing 88.99.68.136 to patcher.playphoenix.online and the launcher now resolves..

Enjoy..
Thanks Gaudop.
Just to expand on that for people...

1. Windows Start > Find Notepad > Right Click Notepad > Run As Administrator.
2. File > Open > C:\Windows\System32\drivers\etc > Change File Type to 'All Files' > Open 'hosts'
3. Copy this into your hosts file:
88.99.68.136 patcher.playphoenix.online
4. Save
5. Run the patcher you will now be able to get in.
You may still need to try to launch a few times to get past the 95% issue.

IMPORTANT: Come back and remove this after the issues are resolved.

How do you change file type to all files?

Sat 11 May 2019 9:57 PM by Kappu

gruenesschaf wrote: ↑
Sat 11 May 2019 8:08 PM
Should resolve itself shortly. Currently working on / preparing some ddos mitigation which requires moving some things around.

This has been unfixed and not working for over 14 hours......... You posted 2 hours ago and still having same issue.

Any idea on what's going on?

Sat 11 May 2019 10:07 PM by lurker

its bottom left of the open file dialog

Sat 11 May 2019 10:45 PM by Kappu

lurker wrote: ↑
Sat 11 May 2019 10:07 PM
its bottom left of the open file dialog

Sorry not very computer savvy so not seeing how you actually get to I can find the host file, but no luck in seeing where or how to change the file type to all files. I usually don't have trouble with these things just not seeing what I'm supposed to I guess.

Sat 11 May 2019 11:27 PM by Svekt

Players, If you haven't read the numerous posts on the forum and on the phoenix discord they are under heavy DDOS which causes the LAG/LD etc.
DDOS mitigation is expensive and takes time to implement. As stated earlier, in order to get that mitigation in place some things have to be moved around and as such its no surprise the launcher is having issues.

As this is the case, rather than beat your head against a monitor and the launcher just take an evening or afternoon to yourself and stop spamming the forums and the phoenix discord. Give them time and you will have a server to play on again soon.

Coming here and blaming them and complaining about it not being fixed yet does not help the situation. If you want to be mad at someone, be mad at the prick behind the DDOS. Every time they have to step away from the process they are involved in to answer your repeated questions because you can't read for 5 mins takes them away from the mitigation process.

Chill out, go get some sunshine, go grab a beer with your friends and check back later!

Sat 11 May 2019 11:29 PM by ccerna1

This worked for me briefly but not anymore...also odd only a few of us are having this issue...if you look at the front page theres several hundred people online from the 3 realms.

Sat 11 May 2019 11:40 PM by

gruenesschaf

Kappu wrote: ↑
Sat 11 May 2019 9:57 PM
gruenesschaf wrote: ↑
Sat 11 May 2019 8:08 PM
Should resolve itself shortly. Currently working on / preparing some ddos mitigation which requires moving some things around.

This has been unfixed and not working for over 14 hours......... You posted 2 hours ago and still having same issue.

Any idea on what's going on?

The ddos took down the patcher a couple times intermittently, the other issue where it became unavailable for a lot more people was shortly before I posted and should be resolved since the post although as that was a dns issue it may or may not take a bit longer for some people before it propagates.

Sun 12 May 2019 12:29 AM by easytoremember

Svekt wrote: ↑
Sat 11 May 2019 11:27 PM
Chill out, go get some sunshine, go grab a beer with your friends and check back later!

I don't have any friends and it's raining outside

Sun 12 May 2019 1:58 AM by lurker

Kappu wrote: ↑
Sat 11 May 2019 10:45 PM
lurker wrote: ↑
Sat 11 May 2019 10:07 PM
its bottom left of the open file dialog

Sorry not very computer savvy so not seeing how you actually get to I can find the host file, but no luck in seeing where or how to change the file type to all files. I usually don't have trouble with these things just not seeing what I'm supposed to I guess.

Sun 12 May 2019 12:36 PM by Gaudophwar

Kappu wrote: ↑
Sat 11 May 2019 9:46 PM
lurker wrote: ↑
Sat 11 May 2019 8:21 PM
Gaudophwar wrote: ↑
Sat 11 May 2019 8:10 PM
This is a DNS issue for me. I can ping the 88.99.68.136 just fine but the Launcher uses patcher.playphoenix.online to resolve. This is where it fails.

I resolved this by editing my HOSTS file on my PC pointing 88.99.68.136 to patcher.playphoenix.online and the launcher now resolves..

Enjoy..
Thanks Gaudop.
Just to expand on that for people...

1. Windows Start > Find Notepad > Right Click Notepad > Run As Administrator.
2. File > Open > C:\Windows\System32\drivers\etc > Change File Type to 'All Files' > Open 'hosts'
3. Copy this into your hosts file:
88.99.68.136 patcher.playphoenix.online
4. Save
5. Run the patcher you will now be able to get in.
You may still need to try to launch a few times to get past the 95% issue.

IMPORTANT: Come back and remove this after the issues are resolved.

How do you change file type to all files?

Referencing Step2 on the lower right hand of that window the type starts out as Text Documents (*.txt). Click on that drop down and select All Files (*.*).
Then select your hosts file and continue following the remaining steps.

Sun 12 May 2019 3:16 PM by Kappu

Still not working even after this edit for me.