Toxic Players, Chill - Phoenix Freeshard

Guys, I'm not some "Carebear," but the toxic spam in Advice needs to chill out. Today a player was flamed and told to run back to Live for saying: "I kind of miss playing a Heretic." When I started this game the Advice channel was pretty helpful, but it's devolving into a feeding ground for trolls to roast people who say anything that sets them off.

Beyond the fact we want people playing on this server and telling them to leave is counterproductive, letting "it go" when you hear someone voice an opinion you don't like creates a better gaming environment for everyone.

Mon 18 Feb 2019 5:25 PM by

Uthred

Send Screens of toxic behaviour to the staff on discord and we are able to do something against it.

Mon 18 Feb 2019 6:25 PM by Suitmonster

I am sorry you've had a bad experience. Everyone on this server with whom I've spoken has been rather nice. Overall I find the general toxicity to be exceptionally low. That being said, I did turn off the Advice channel early on in my experience. I found that the Advice chat is abused and not useful, generally. It receives a surprising number of warnings for off-topic content. Even the comment you mentioned about the Heretic was not advice, for example. It might be a failed experiment in today's world given that most things can be asked and answered in starter guild chat, or dug up on these very forums.

The staff has demonstrated that they are quick to try and resolve issues relating to quality of life, however.

Mon 18 Feb 2019 9:08 PM by Gfxygames

The daoc community is notorious for being toxic. But yes, I would agree, /advice has been a little out of hand lately. At least on Hibernia.

Mon 18 Feb 2019 9:22 PM by Pedro

Gfxygames wrote: ↑
Mon 18 Feb 2019 9:08 PM
The daoc community is notorious for being toxic. But yes, I would agree, /advice has been a little out of hand lately. At least on Hibernia.

Actually the DAoC community was one of the best and mature (only UO was better). It was other games that came after DAoC that "lowered" the maturity level in communities.

Regardless, you would think that after almost 20 years of the original game, most of us would be almost 20 years more mature.

Mon 18 Feb 2019 9:35 PM by relvinian

I think this is a dangerous precedent. What is toxic? What do you mean by toxic?

Is it people saying things you don't like? You realize that you can use the /filter to filter out bad words. You can use /ignore playername to ignore a player.

I am a parent of an autistic child and someone said something about autism once. I spoke against it but i sure would hate to see a player banned for one ill chosen word.

I myself have said a few things i regretted in advice. BTW, the person apologized to me for their choice of words.

This is an adult game for adults. And some of us roleplay. I of course am roleplaying a village idiot.

If you hear someone saying nonsense like leave the server, just speak up and say its the advice channel or we welcome new players here.

Of course some things should never be tolerated like racism or extremely nasty personal attacks or outing someone's personal info or something.

Mon 18 Feb 2019 9:39 PM by Quik

While I agree with Relv, at the same time there is a point that common sense kicks in.

We all know that /advice is for in game advice and not for religion/politics/bad language. If people are deliberately vocally abusing someone in /advice they should be banned from /advice for at least a day and then a week and then permanent.

I understand some things are worse to some people than others, but come on, there is never an excuse to just be an ass in the game. Disagree all you want with someone, even say they are wrong, but start throwing out swear words or abusive words or even saying they are retarded should be something that might get them banned from /advice, simply because that is not the place for it.

Make a group, invite them in, then berate all you want.

Mon 18 Feb 2019 9:41 PM by relvinian

I don't think words which can be filtered by /filter should be bannable.

But spelling out words to bypass the filter maybe.

Mon 18 Feb 2019 9:43 PM by Quik

relvinian wrote: ↑
Mon 18 Feb 2019 9:41 PM
I don't think words which can be filtered by /filter should be bannable.

But spelling out words to bypass the filter maybe.

/advice should be a channel free of ALL swear words regardless of filter. It is a channel that when you create a character it is on and people on it shouldn't have to deal with it. Plus there is NEVER a reason to do it in /advice...period.

Mon 18 Feb 2019 10:51 PM by relvinian

/filter makes advice free from swear words unless you turn it off.

Tue 19 Feb 2019 2:25 AM by Frieza

No precedent necessary, i believe Uthred would issue warnings, then time outs, then bans if they continue. unless it was extremely obvious it was something very bad i dont think it would be one strike and youre out. You can even mute players for certain times, so you could always do that too.

Tue 19 Feb 2019 2:38 AM by Quik

Uthred has muted people for 24 hours for talking politics/religion in /advice already on midgard and I don't see him banning anyone without several steps...

Having said that though, toxic behavior IMHO is non stop verbal attacks or threats and just outright harassment in the game for a period of time and not just one time, and that behavior I could see as a much harsher first time punishment.

Personally if it was my server I wouldn't even want anyone on the server like that, but I would guess they would do something like 1day/1week/permanent system.

Tue 19 Feb 2019 7:22 AM by Haruspex

relvinian wrote: ↑
Mon 18 Feb 2019 10:51 PM
/filter makes advice free from swear words unless you turn it off.

I shouldn't have to have a filter on to keep Advice free of profanity. I might enjoy profanity in my Guild chat, or tells with friends. Advice should be clandestine regardless of peoples privately configured settings.

Stop arguing it Relv, you're coming off like the person you used to be on Uthgard, when you seem to be making much more progress here.

Tue 19 Feb 2019 6:21 PM by Quik

Haruspex wrote: ↑
Tue 19 Feb 2019 7:22 AM
relvinian wrote: ↑
Mon 18 Feb 2019 10:51 PM
/filter makes advice free from swear words unless you turn it off.

I shouldn't have to have a filter on to keep Advice free of profanity. I might enjoy profanity in my Guild chat, or tells with friends. Advice should be clandestine regardless of peoples privately configured settings.

Stop arguing it Relv, you're coming off like the person you used to be on Uthgard, when you seem to be making much more progress here.

This 100%.

/advice should be a different channel and should have much more restrictive rules keeping everything polite. Again, three is NEVER a reason to get abusive in /advice.

Wed 20 Feb 2019 12:17 AM by relvinian

Haruspex wrote: ↑
Tue 19 Feb 2019 7:22 AM
relvinian wrote: ↑
Mon 18 Feb 2019 10:51 PM
/filter makes advice free from swear words unless you turn it off.

I shouldn't have to have a filter on to keep Advice free of profanity. I might enjoy profanity in my Guild chat, or tells with friends. Advice should be clandestine regardless of peoples privately configured settings.

Stop arguing it Relv, you're coming off like the person you used to be on Uthgard, when you seem to be making much more progress here.

You do realize that by default whenever you make a character the /filter is on and you have to turn it off to see bad words? BTW, i am the person i was on uthgard. I'm 50 years old. I have lived my whole life being me.

I hope we can have a sense of humor and chat in /advice. And also that we can use advice for giving advice. I hope that people don't talk smack about the server 24/7, or run people off. But also, it is another way to discuss issues, and i hope that is not silenced.

Wed 20 Feb 2019 1:54 AM by thezerodivide

"Don't be a dick." It's the easiest rule in the world to live by, but the people who would live by such a rule don't need it to be stated. It's the other people that need rules spelled out for them, so that they can try to lawyer their way around them.

Wed 20 Feb 2019 5:37 AM by Expfighter

i turned off advice on all my toons because i actually liked giving correct advice about where things were and got flamed BIG time for it by some douchebag!

and i have never been happier, so much quieter now!!

Wed 20 Feb 2019 6:59 AM by Druth

Hiding behind an ip address just brings out the worst in some people, and I suspect feeling sorry for them is often more justified than getting angry.

I try to focus on arguing constructively (objectively...), and not be tempted to make fun of their horrible method of arguing.

Wed 20 Feb 2019 4:28 PM by jg777

Honestly advice chats are getting so out of hand these days I can’t imagine the amount of time being taken away from Phoenix staff. Shame on all those who deliberately hinder the development and progress of this server by not conducting themselves with respect and decency and letting the Phoenix staff focus on the server and not monitoring the community like babysitters.

Thu 21 Feb 2019 8:36 AM by Ashok

Advice, LFG, trade, region and the starter guild channels are considered public chats. Each channel has a distinct function and continuous misuse or misconduct will force us to act - and no chat is intended for real-time stuff.
If you want to talk about politics, how awesome your new hedge trimmer is or what your best pick up line is, create a chatgroup via /cg command or a simple group.

Those public are monitored by our team and we do enforce the rules relentless to keep them as clean as possible.
We cannot see everything though; if you think one of the public channels require moderation but seems no1 of the team is seeing it, take a screenshot and quickly jump into Discord to inform whoever team member is available.

Remember: Never expect that other people take/interpret your jibber jabber like you do; always consider the possibility that the recipient may not be an adult or has a highly different cultural background (we've got lots of families playing). Avoid your common regional slang and use common sense.

Other chats are considered private; you either have the possibility to leave the group/bg etc. or you can just ignore them.
We try to avoid intervene on those except for rare cases of highly misconduct behavior.

Thu 21 Feb 2019 9:15 AM by relvinian

This is what is posted on the wiki

7. Harassment of fellow players in chats

7.1 In private conversations

Private conversations include: PM, Guild and Alliance chat
It is the players duty to take care of it. The staff will not get involved at all.
Players have the ability to /ignore other players.
Guilds and Alliances will have to regulate themselves, the starter guild chat counts as public chat.

7.2 In public chats

You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language. The presence of any form of preventative filter or other game features is not license or permission, tacit or otherwise, to use such language in any form.

So no more cursing? I can't talk about Selma Hyek and all the things i would do to her if i wasn't married? I'm depressed. But i will live.

Thu 21 Feb 2019 3:05 PM by Anaethema

Advice Chat

The ingame advice chat is a chat to help each other and to communicate with your realm mates.It is for daoc topics only and it is not for spam, insulting, harassing or any other kind of talking which violates our rules. We already warned a lot of people, but as this doesnt seem to help the delay between two messages you can send has been changed to 60 secs. Please do yourself and the staff a huge favor and stick to the rules and keep the chat clean.

https://forum.playphoenix.online/viewtopic.php?f=2&t=3590

Thu 21 Feb 2019 3:34 PM by chryso

This 60 second delay makes it difficult to maintain a conversation and answer the followup questions that inevitably come from a person needing assistance. Could we have some kind of system where if you mark yourself as an advisor then you can answer more often than the 60 seconds? I understand that this could also be abused but those could be dealt with on a case by case basis.

Thu 21 Feb 2019 4:30 PM by

Uthred

At the start of Beta we didnt have any delay and it was a nightmare. We will not lower the delay, atm it feels like we should increase the delay to be honest. Sorry for all those players that really would like to help and/or just want to have a good time and enjoy the game.

Thu 21 Feb 2019 5:58 PM by Gfxygames

Uthred wrote: ↑
Thu 21 Feb 2019 4:30 PM
At the start of Beta we didnt have any delay and it was a nightmare. We will not lower the delay, atm it feels like we should increase the delay to be honest. Sorry for all those players that really would like to help and/or just want to have a good time and enjoy the game.

Perfectly understandable, you can't fix the player. Thanks for all you do!

Fri 22 Feb 2019 11:39 AM by jhaerik

The joys of 2019.

Anything you say that someone else disagrees with is "toxic."

Frankly with the delay I rarely bother using it anymore. Advice should just be removed.

Fri 22 Feb 2019 1:15 PM by chryso

jhaerik wrote: ↑
Fri 22 Feb 2019 11:39 AM
Frankly with the delay I rarely bother using it anymore. Advice should just be removed.

There's the attitude we all love. "I don't use something so it should be removed."

Fri 22 Feb 2019 3:18 PM by PingGuy

Helpful Message = Good
Neutral Message = Fine
Hurtful Message/Trolling/Attacking = Toxic

It's not complicated.

Fri 22 Feb 2019 5:39 PM by Patron

Cmon, we playing a mmo and we all want to talk sometimes about other stuff. Where is the problem about?
There should be no delay and no moderation and no Regulation in /advice.

Where is the deal player talking about non daoc related things?
Ofc insults and harrasment are a nogo.
It should be a free chat channel

Just my 2 cooper

Oh and to toxic:
There was a server where players and opinions get marked with the label toxic, just to prevent honest opinions for enhance the server.
Plz be carefull with this labeling!

Fri 22 Feb 2019 5:42 PM by jg777

Patron wrote: ↑
Fri 22 Feb 2019 5:39 PM
Cmon, we playing a mmo and we all want to talk sometimes about other stuff. Where is the problem about?
There should be no delay and no moderation and no Regulation in /advice.

Where is the deal player talking about non daoc related things?
Ofc insults and harrasment are a nogo.
It should be a free chat channel

Just my 2 cooper

There are plenty of other channels to talk about whatever. Advice should be kept to ingame topics, preferably questions and answers to those questions about ingame things. Alliance, guild chat, personal tells, ect- all channels to talk about whatever in.

Fri 22 Feb 2019 6:29 PM by Patron

jg777 wrote: ↑
Fri 22 Feb 2019 5:42 PM
Patron wrote: ↑
Fri 22 Feb 2019 5:39 PM
Cmon, we playing a mmo and we all want to talk sometimes about other stuff. Where is the problem about?
There should be no delay and no moderation and no Regulation in /advice.

Where is the deal player talking about non daoc related things?
Ofc insults and harrasment are a nogo.
It should be a free chat channel

Just my 2 cooper

There are plenty of other channels to talk about whatever. Advice should be kept to ingame topics, preferably questions and answers to those questions about ingame things. Alliance, guild chat, personal tells, ect- all channels to talk about whatever in.

I share your opinion for /advice.
Its for advice and helping.

So the corequestion imho is: should players suffer under repression, just because they talk about non daoc related things in a public channel?
I think no so long the player dont insult anyone.

And as staff stated, it eats time to moderate and punish players. For what?

Fri 22 Feb 2019 7:19 PM by jhaerik

Patron wrote: ↑
Fri 22 Feb 2019 5:39 PM
Cmon, we playing a mmo and we all want to talk sometimes about other stuff. Where is the problem about?
There should be no delay and no moderation and no Regulation in /advice.

Where is the deal player talking about non daoc related things?
Ofc insults and harrasment are a nogo.
It should be a free chat channel

Just my 2 cooper

Oh and to toxic:
There was a server where players and opinions get marked with the label toxic, just to prevent honest opinions for enhance the server.
Plz be carefull with this labeling!

They don't want us talking with other players.

They want us in massive zerg clumps out in RvR playing mino relic, and kill the pve crap.

Fri 22 Feb 2019 8:19 PM by borodino1812

Perhaps the best now would be to make a general realm wide chat?

That would leave advice to be really advice, and then give a channel that is available for more relaxed chatting.

Fri 22 Feb 2019 8:35 PM by chryso

jhaerik wrote: ↑
Fri 22 Feb 2019 7:19 PM
They don't want us talking with other players.

They want us in massive zerg clumps out in RvR playing mino relic, and kill the pve crap.

I can't help but wonder why you are playing. You seem to hate everything about phoenix.

Fri 22 Feb 2019 9:37 PM by jhaerik

Because it's the last 1.65'ish server with players.

Fri 8 Mar 2019 12:43 PM by CowboyFaern

First thing when making a character

1. right click in chat box

2. Click on Messages

3. Uncheck Advice

4. click on okay

Problem solved, auto ignore all the idiots/toxic people, and enjoy the game.

Fri 8 Mar 2019 12:46 PM by Durgrim

jhaerik wrote: ↑
Fri 22 Feb 2019 9:37 PM
Because it's the last 1.65'ish server with players.

What a pity then - the dog is chasing its own tail...
So you decided coming to forums and rant 'bout it?

Sat 9 Mar 2019 8:37 AM by jhaerik

Durgrim wrote: ↑
Fri 8 Mar 2019 12:46 PM
jhaerik wrote: ↑
Fri 22 Feb 2019 9:37 PM
Because it's the last 1.65'ish server with players.

What a pity then - the dog is chasing its own tail...
So you decided coming to forums and rant 'bout it?

Well I would in general chat..... but oh wait... we can't have a chat in an MMO.

Sat 9 Mar 2019 11:50 AM by Naja Gaming

/region same, i posted a msg to a grp that saw me dead and ignored my yell for help and several players started harassing me, as it went on i tried to defend myself, ended up muted even though i was the one being harassed, in this occasion the mod overlooked my side and muted me unfairly. been on this server for a few day right now even of the server is great the mod that muted me not doing a good job, cant punish someone without letting that person explain his side. people need to chill and act accordingly, dont troll where ur not suppose to and if there an issue u have nothing do to with dont bud in.

Sun 10 Mar 2019 10:43 AM by SaintRon

Advice chat is basically "strict meta or you're stupid" currently.

Sun 10 Mar 2019 1:28 PM by saesae

i wIsH i CoUlD pLaY a HeReTiC hAHa

Sun 10 Mar 2019 1:48 PM by Mauriac

Gfxygames wrote: ↑
Mon 18 Feb 2019 9:08 PM
The daoc community is notorious for being toxic. But yes, I would agree, /advice has been a little out of hand lately. At least on Hibernia.

sadly true. at least its not as bad as league of legends though

Wed 13 Mar 2019 8:35 AM by rubaduck

I've ticked off /advice for all my chat boxes. Not only because people are being obnoxious, but also because it is littered with memes and stupidity that I really don't want in the feed while I'm out ganking grays.