Yahoo Email Issue

Started 14 Feb 2019
by Fuel
in Support Center
I assume this will cover most Yahoo Email users:

No Spam/Inbox verification request.
Cannot change account email to (Gmail, etc).

Do we wait for the email from Yahoo to come out? Where is the resolution?

I'm all good waiting, just making sure it's going to happen.
Thu 14 Feb 2019 8:17 PM by redgiant
Yahoo best practice guidelines: http://help.yahoo.com/l/us/yahoo/mail/postmaster/basics/postmaster-15.html

Yahoo form to submit for an email domain sender to be unblocked: http://help.yahoo.com/l/us/yahoo/mail/postmaster/bulkv2.html

The problem is Phoenix needs to register their activity with Yahoo so they know it is legit bursts of email and not spam. Phoenix likely has no real reputation built up with Yahoo that would avoid this. It is not marketing bursts, but since the sending of this 'poor mans 2FA" is driven by a client's IP changing and more importantly (for this case) by a server restart as to when you get an email about this, it is likely that the bulk blasting that occurs when a few thousand people try to login again right after a restart is why they blocked emails coming from the Phoenix domain. The obvious way to avoid this entirely would have been to save the state of your 2FA efforts and not just blindly ask for them from every single person logging in again after any restart (and staggering the initial emails to get initial state going).

I assume this process of registering and informing Yahoo to please allow a few thousand bursts at times has already been requested, and it is this delay in processing and whitelisting the Phoenix domain(s) that is referred to when Phoenix folks say "we don't know when Yahoo emaiil will be enabled".
Thu 14 Feb 2019 8:46 PM by Ashok
Our team is in touch with various mail providers (including Yahoo); we do not expect a solution by those providers today.

However, we can change the mail address for you.
Either join us on Discord or send a PM here in the forum, containing the following information:

- account name
- name of at least 2 characters on the account
- current mail address
- new mail address

Do NOT post this details in this thread!
We will assist you as soon as possible.

Cheers,
Ashok
Thu 14 Feb 2019 10:15 PM by Fuel
Thank you, much appreciated! It's fixed.
Thu 14 Feb 2019 10:23 PM by Coldshutdown
I just fired one over Ashok. I only have on char on the account, but ill make a level one so you have two names big papa!
Thu 14 Feb 2019 10:23 PM by Coldshutdown
Also damn yahoo its a dead site anyhow
Fri 15 Feb 2019 1:19 AM by Keyoke
So, if we don't want to use another email. We are just screwed? Can you not just disable this "feature" until you get it sorted out with Yahoo?
Fri 15 Feb 2019 2:28 AM by gruenesschaf
Yahoo should now accept our emails again
Fri 15 Feb 2019 10:24 AM by Mac
gruenesschaf wrote:
Fri 15 Feb 2019 2:28 AM
Yahoo should now accept our emails again

WOOT!
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