i have reading your message in announce for the problem of email but how can i contact the staff at my EU time with another email with only the nickname ??? example if i want contact Cooky i cant put "Cooky" on address mail ...
Go to the Support channel. Spend 2 seconds reading recent posts in the support channel. PM an available Staff member (listed in the support channel). Have patience, they are a few people helping hundreds of people that apparently can't read.