Server restarts to reset raids.

Is it all possible to schedules a daily server restarts some time mid day so we can get resets on raids like Sidi? As of right now 90% of all raids are EU time and us NA guys just can't make it . Today we had a US raid scheduled but are getting jumped by a Eu raid for example.

Mon 28 Jan 2019 6:11 PM by SPNCatlee

Yes. This.
This way people wouldn't feel like they are competing EU against NA just to get a raid in. It's very frustrating when you have it planned and then an earlier raid makes it impossible.

Mon 28 Jan 2019 6:14 PM by Jestunhi

Even if it were just for the first month or two while such a large number of players are trying to gear up this would be a good addition.

10 or 11 pm GMT.

Mon 28 Jan 2019 6:16 PM by Dimir

Along these lines, what is the respawn of the epic dungeons like Sidi? I can't really see a reason for it to be more than 4 hours at max.

Mon 28 Jan 2019 6:19 PM by Drunkgrunt11b

Dimir wrote: ↑
Mon 28 Jan 2019 6:16 PM
Along these lines, what is the respawn of the epic dungeons like Sidi? I can't really see a reason for it to be more than 4 hours at max.

It's atleast 6hrs

Mon 28 Jan 2019 6:30 PM by Ashok

The team is discussing this topic (align reboots to major regional prime times), but we can't say anything about actual time slots and such yet.

If there is an active major raid going on (doesn't matter if relic or end-game PvE) we're usually delaying reboots - however, on some occasions these delayed reboots resulted in unintentional behaviour... some might call it crash.

Sorry guys, we're totally aware of these issues and can just ask for your patience and understanding until it's finally resolved.

Mon 28 Jan 2019 6:44 PM by Dimir

Ashok wrote: ↑
Mon 28 Jan 2019 6:30 PM
The team is discussing this topic (align reboots to major regional prime times), but we can't say anything about actual time slots and such yet.

If there is an active major raid going on (doesn't matter if relic or end-game PvE) we're usually delaying reboots - however, on some occasions these delayed reboots resulted in unintentional behaviour... some might call it crash.

Sorry guys, we're totally aware of these issues and can just ask for your patience and understanding until it's finally resolved.

Thanks for the response Ashok. Can we get an idea of what the epic SI dungeon respawn times are? We're trying to plan our raid but without knowing the actual respawn time we are just guessing that things will be up again. Would be such a letdown to assemble a whole raid only to find nothing there.

Mon 28 Jan 2019 7:36 PM by Lukeyswrench

I've already been told what the respawns are Dimir, it's 6 hours for bosses.

Tue 29 Jan 2019 7:16 AM by Koljar

Problem is: "Mid day" in US is evening in Europe. This is the problem with this kind of world server - there is real no prime time any more.

It's just a continuos cycle from Europe to America to Asia to Europe to ...

Tue 29 Jan 2019 7:32 AM by Ceen

Koljar wrote: ↑
Tue 29 Jan 2019 7:16 AM
Problem is: "Mid day" in US is evening in Europe. This is the problem with this kind of world server - there is real no prime time any more.

It's just a continuos cycle from Europe to America to Asia to Europe to ...

That would be fantastic, but there are prime times

Tue 29 Jan 2019 7:38 AM by Koljar

Ceen wrote: ↑
Tue 29 Jan 2019 7:32 AM
Koljar wrote: ↑
Tue 29 Jan 2019 7:16 AM
Problem is: "Mid day" in US is evening in Europe. This is the problem with this kind of world server - there is real no prime time any more.

It's just a continuos cycle from Europe to America to Asia to Europe to ...

That would be fantastic, but there are prime times

Yep. Should be one every ~6 hours each (see the cycle, that would fit the reset time mentioned above). What the staff might want to check is a shorter respawn timer between e.g. Europe and the Americas prime times. Maybe even enabling a manual reset if a raid starts before respawn (e.g. have a raid leader contact a staff member to check and reset that).

Tue 29 Jan 2019 8:05 AM by Sepplord

Isn't NA 6hours behind EU timewise? And the respawn is 6hours too?

doesn't that fit well?

Tue 29 Jan 2019 8:09 AM by Koljar

It should be (6-9 hours depending on the time zone...). Which is why i was wondering about the complain in the first place.

Tue 29 Jan 2019 8:26 AM by

Uthred

We do the reboots for a reason. And that reason is: to get rid of the crashing issues and such. No other than that.

We try to do them at the same time and in intervalls of 8 hours, but it may differ from time to time. Sometimes we want to test new fixes and then we dont do reboots at all to monitor those fixes. So we cant and we will not announce any regular times for reboots as this may change very shortly.

Hopefully we will have this issue fixed very soon. Then no more reboots for that reason are needed.

The respawn for epic dungeon bosses is 6h, the respawn for trashmobs in epic dungeons is 3h.

Tue 29 Jan 2019 9:17 AM by Mac

Sepplord wrote: ↑
Tue 29 Jan 2019 8:05 AM
Isn't NA 6hours behind EU timewise? And the respawn is 6hours too?

doesn't that fit well?

While it's true that NA EST is 6 hours behind EU CET, there are several time zones in NA and several time zones in EU as well. So there isn't really an ideal time to reset the server.

Tue 29 Jan 2019 9:25 AM by Sepplord

Mac wrote: ↑
Tue 29 Jan 2019 9:17 AM
Sepplord wrote: ↑
Tue 29 Jan 2019 8:05 AM
Isn't NA 6hours behind EU timewise? And the respawn is 6hours too?

doesn't that fit well?
While it's true that NA EST is 6 hours behind EU CET, there are several time zones in NA and several time zones in EU as well. So there isn't really an ideal time to reset the server.

I wasn't hinting at a good time for server restarts, i was hinting that an EU primetime raid can be followed by an US primetimeraid without serverrestarts just fine

Tue 29 Jan 2019 9:43 AM by Mac

Sepplord wrote: ↑
Tue 29 Jan 2019 9:25 AM
Mac wrote: ↑
Tue 29 Jan 2019 9:17 AM
Sepplord wrote: ↑
Tue 29 Jan 2019 8:05 AM
Isn't NA 6hours behind EU timewise? And the respawn is 6hours too?

doesn't that fit well?
While it's true that NA EST is 6 hours behind EU CET, there are several time zones in NA and several time zones in EU as well. So there isn't really an ideal time to reset the server.

I wasn't hinting at a good time for server restarts, i was hinting that an EU primetime raid can be followed by an US primetimeraid without serverrestarts just fine

Oh yes. On Midgard we usually do a TG raid and a dragon raid both twice a day, One at a time that is EU friendly and one at a time that is NA friendly. On Weekends, I like to do TG at 20:00 CET which is 2 PM EST & 11 AM PST. So it's good for EU and NA, sadly not so good for Asia and Oceania. We had 450+ in my TG BG on Saturday.