Zakarias

Started 30 May 2020

by Zakarias

in Support Center

Hi i’m a News player but can’t enter game, I have all ok all steps . In launcher Say me i must authentication required

Sat 30 May 2020 5:53 PM by

Check your mail folder. "authentication required" means you have to verify that it is you trying to log into your account. Its a security step, nothing more. It will send out a mail to you where you have to click a link to verify its your ip trying to log in.

Also you might need to downgrade your client.
1. open your phoenix daoc folder
2. click the phoenixfixer.exe in that folder
3. click the "downgrade" button
4. start the phoenix launcher again

Sun 31 May 2020 6:15 AM by Zakarias

Hi Again, now let me in, but on the loading screen tells me hit exit to exit. A greeting and thanks

Sun 31 May 2020 7:19 AM by ExcretusMaximus

Zakarias wrote: ↑
Sun 31 May 2020 6:15 AM
Hi Again, now let me in, but on the loading screen tells me hit exit to exit. A greeting and thanks

https://forum.playphoenix.online/viewtopic.php?f=26&t=11869

Sun 31 May 2020 8:07 AM by Zakarias

Problema resuelto. Only need version 1.26... now i can play

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