Your account has no access to this game?

Started 16 Jan 2019
by daged4
in Support Center
Hey, i have this weird message: Your account has no access to this game?
Pls help
Wed 16 Jan 2019 9:16 PM by daged4
And now im banned from this server type wtf?
Wed 16 Jan 2019 9:18 PM by daged4
Now for real first one of ur stuff comes to observe us then u told him to change his name then u dcéd us so we die, then we got banned? What is this shit? Why are getting pple observed
Wed 16 Jan 2019 9:45 PM by SpoonyBard
This would be best to take up with the Mods/Admins (Possibly via personal message - not sure how they intended us to dispute these actions). Maybe it was a mistaken case of identity but these typically only occur due to perceived violations of the following rules they have in place:

https://playphoenix.online/Rules

Best of luck with the outcome!

Edit: Added some words
Wed 16 Jan 2019 10:02 PM by Uthred
You were banned for 3 days for multiple accs/dual logging. Creating a new account while being time banned to circumvent the ban will end in a perma ban. Thats why you dont have any access to the game anymore.
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