When I try to launch the game for the second time phoenix.exe goes to back up and cant play

Started 2 Feb 2019
by esdftom
in Support Center
I can't find anything online about similar problems so I'm trying my luck here. Everything works fine after I install the game, patch it, and extract the phoenix files into the folder but after I close out of the game and try and relaunch it doesn't work. Ive already deleted and reinstalled a few times now and tried a couple different things. I noticed that the Phoenix.exe in the game folder name changes to Phoenix.backup and my shortcut on my desktop stops working because it says the original location has been changed or moved. When I try to launch Phoenix.backup it says "please get rid of the other backups". I've tried deleting a few files, changing file names, etc. Any help is much appreciated. Again, this only happens after i close out of the game and relaunch it. Thanks
Wed 6 Feb 2019 5:02 PM by Jubenei
I had a similar problem that had to do with my anti virus software which ist avaast. It moved the phoenix exe into exile then i couldent move it back any more and couldnt do anything any more in the folder, very strange.
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