Unable to log on

Started 26 Jan 2019
by LadyDao
in Support Center
Did the same thing I always did - ran as admin the phoneix.exe out of the daoc folder. It did the file check, gives me the log in, I log in, I get to the loading screen, it stops, shuts off and then the .exe file is gone from folder. I try to reinstall it all back into the folder, access is denied. I uninstalled daoc, reinstalled, reinstalled phoenix launcher, reinstalled ui, tried again, same issue. I haven't had this problem and I played in beta and have been playing since launch. What other steps am I missing? Thanks.

sorry if it doesn't make much sense, it's been a long shitty day, I'm tired and I just wanted to play some daoc
Sat 26 Jan 2019 6:09 AM by LadyDao
Problem solved
Sat 26 Jan 2019 8:46 AM by aNFak3R
Hey, how u fixed the problem? i have the same one. i start it and in the loading screen it crashes, but the launcher data is not gone.
Sat 26 Jan 2019 8:34 PM by LadyDao
It was my antivirus thinking the phoenix.exe was an issue. I just added it as an exception and I was able to drag the file back into the daoc folder, launch and it loaded just fine. I hope this helps!
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