Resetting my password

Started 20 Apr 2019
by Dinedar
in Support Center
Heya all,
I can log in on my account here on a browser (ti's saved) on my browser history), but I can't log in to the game client anymore, since I'we forgotten my original password (It gives me an error saying account not on file or invalid). I also cant go to the settings here and create a new pass, since it requires you to write in the old password. Is there a way to reset my password?

EDIT: I found a way to change my password, but it still wont let me log into the game, even theough the password works just fine here on the website
Sat 20 Apr 2019 7:12 PM by Halma
Did you use username or email for the client?
https://forum.playphoenix.online/viewtopic.php?p=45953#p45953
This topic is locked and you can't reply.

Return to Support Center or the latest topics