My son and myself are both having problems getting back into game. We've both been playing for about 4 days. Now when we try to get in game it gets to almost done loading and never finishes. All we can do is hit esc to exit. I've tried to reload game twice thru your proper installation procedure. No sure what else to do. I've been in Discord but none of the game developers nor GMs seem to respond or just ignore the support channel.