Phoenix.exe keeps getting deleted

Started 7 Mar 2020
by Marnaz
in Support Center
For some reason my phoenix.exe file keeps getting deleted from the daoc folder usually when I shut down my computer for the night and start it up again the next day the shorcut on my desktop says it's gone and when I check the daoc folder it's missing.

I have to keep putting it back in the next day and sometimes it says that I don't have permission. So then I have to restart my pc and then it lets me put it in. It stays in the folder though at least for that day so it's not that big of a deal.

Just curious why if anyone knows? Thanks.
Sun 8 Mar 2020 8:52 PM by Moloqi
This has happened to me and family members several times. We figured out it was our antivirus quarantining the Phoenix executable. I seem to remember some discussion about the way the file works to inject Phoenix under Live's skin making a lot of antivirus programs flag it as a trojan. Check the quarantine folder of your antivirus software and it'll give you an option to restore it. Don't forget to create an exception for the file (might say whitelist this file in some antivirus) or it'll just happen again in a few days.
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