Phoenix Crashed, Now I cant log on.

Started 19 Jan 2019
by Diffro
in Support Center
I was in DF with a group when I went Link Dead.
I waited a moment and then tried to restart Phoenix. The Login bar comes up and i click 'login', however then i get an eternal loading cursor and Phoenix stops responding.

I then get an error message saying

"Something interesting happened... Please try again. System.Net.WebException: The remote server returned an error: (504) Gateway Timeout. at System.Net.WebClient.UploadDataInternal(Uri address, String Method, Byte data, WebRequest&request) at System.Net.WebClient.UploadString(Uri address, String method, String data) at Phoenix.LoginForm.btnLogin_Click(Object sender, EventArgs e)"

I have tried restarting several times to the same result. So Im not sure what is wrong or how to fix it.

Any help would be much appreciated.
Sat 19 Jan 2019 6:29 AM by Mcnasty
same here. I hope we didn't get hacked by Uthgard
Sat 19 Jan 2019 7:07 AM by vistrix
same thing here
Sat 19 Jan 2019 7:11 AM by joxrox
SAme
Sat 19 Jan 2019 7:13 AM by Druth
Login server is down, the one who can start it is sleeping (have to at some point...), so we all gotta be patient
Sat 19 Jan 2019 10:57 PM by Stray
Im having the same issue
Sat 19 Jan 2019 10:58 PM by Boomslang
Same issue for me, server crashed and cannot log back in
Sat 19 Jan 2019 10:58 PM by sinedge
there going to have to find a way around this cause this is the second day its done this....
Sat 19 Jan 2019 10:58 PM by Frost
Seems that problem is widespread, the server went from about 3k online to under 300 (see main site).
Hope nothing broke, I'm not sure there are people to fix it at midnight CET.
Sat 19 Jan 2019 11:04 PM by Dominus
maybe it's me, first day on server.. sorry
Sat 19 Jan 2019 11:05 PM by SafeSpace_Invadr
man i hope that's not true. Would hate to lose a weekend day of playing
Sat 19 Jan 2019 11:37 PM by Elphege
Yes first day on the server too... it's quite a bummer.
Sat 19 Jan 2019 11:45 PM by FoxFritter
Exact same thing here. Second time it's happened..

It took me restarting my computer to get it to work the first time..might be coincidence though.
Sat 19 Jan 2019 11:54 PM by Jackie Moon
Its the authentication server IIRC.

Something is causing them to have to restart it. The server comes back quick if the right admins are around. They are working towards a fix I am sure. We just need to be patient. Server was great the past week so hopefully its back to normal soon.
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