Optimal Resolution - Game Doesn't Load

Started 7 Jul 2018
by Faltain1
in Support Center
So my girlfriend has been running into an issue on her laptop. What's happening is after she runs the Phoenix launcher (and it's installed in the correct DAoC folder I've checked), it will then load up with one of the loading screens, only for it to then crash to desktop with a pop up saying: "This is not the optimal resolution."

We have since tried several different resolutions on her laptop (it's a few year old gaming rig so should be able to run this 15+ year old game just fine), and we still get the crash to desktop after the loading screen login.

Any ideas or fixes for this?
Sun 8 Jul 2018 1:54 AM by Avylloq
I have the same issue.

dell laptop
windows 10 64bit 1803 (build 17134.12
AMD firepro W7170M
intel i7-6820hq 2.70ghz
32gb ram
86gb HD space free
windows defender, Malwarebytes and enforced client Kaspersky/sonicwall AV running

defender squawked when running the launcher 'from an unknown source' I went past it

I used my uthgard daoc version, EA folder, dropped the launcher in it and ran it from the EA folder.

please let me know if you need any other info
Sun 8 Jul 2018 10:29 AM by darkfoer
Hi
I've the same issue

some info?
Sun 8 Jul 2018 10:53 AM by Bulldorn
same problem :-(
Sun 8 Jul 2018 11:07 AM by Uthred
We have a troubleshooting channel on our discord. You will find help there.

https://discord.gg/XvAKVNQ
Sun 8 Jul 2018 1:16 PM by Avylloq
Thank you. Updating daoc by running camelot.exe in the folder then phoenix.exe worked for me.
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