no reception authentification mail

Started 6 Dec 2019
by mayabelle
in Support Center
when i receive the message 'double authentication required, check your mail", i don't receive a message in my box mail ( recus or spams).
I don 't change my ip adress.

Can you check this disfonction.

Thanks you.
Fri 6 Dec 2019 8:38 PM by romulus
Hi mayabelle!
Please see the following forum post. It explains what to do when you see the 2-factor authentication required.

https://forum.playphoenix.online/viewtopic.php?f=26&t=5468#p35655

Good luck!
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