My son and I had our accounts suspended. Why?

Started 27 Oct 2020
by DnkeyPunch
in Support Center
I was helping him level and were making progress, All of a sudden we got booted and can't log in. We get an account suspended popup. Please tell me what we did wrong so we don't do it again.
Tue 27 Oct 2020 8:58 PM by Uthred
https://forum.playphoenix.online/server/bans/27247-banned-yllvavlsy-uglyortho

If you think your ban isnt correct, please contact a gamemaster via Discord.
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