Login for first time

Started 17 Aug 2019
by Slaane
in Support Center
Hello, I just downloaded Phoenix for the first time and I have verified on email, I’m getting a message on login screen that says “Account not on file or invalid” any suggestions to fix this please, and I am not banned or hope I would t be as this is the first time I have ever tried to login
Sat 17 Aug 2019 12:01 PM by makita00
same problem here
Sun 18 Aug 2019 9:23 PM by chryso
Are you sure you are using the phoenix.exe file and not the camelot.exe file?
Sun 18 Aug 2019 9:27 PM by Uthred
You get this message, when either accname and/or pw are not correct.
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