Loading screen issues

Started 28 Jan 2019
by jmstrama06
in Support Center
After putting in my credentials to log in. It goes to the DAOC loading screen and the bar doesn't load and then it shuts out.. I am not sure why it is doing this. The first time I logged in it worked.. 2nd time it didn't and started to do this
Tue 29 Jan 2019 10:04 AM by Halma
any software firewall in the background? you may permit some exes to pass through (phoenix, camelot, phoenixconnect, and phoenixpatcher)
Tue 29 Jan 2019 1:02 PM by Jagjrjo
Sometimes an error in a custom ui causes such behavior.
If you use a custom ui then try to switch back to the build in atlantis ui.
If it works you can be certain of an issue with the ui.
You can find working custom ui's here at the forum.

Also using the client for multiple daoc servers could be a problem.
In that case follow the install procedure outlined by phoenix and do a fresh install in a separate directory.

Hope this helps.
Tue 29 Jan 2019 3:13 PM by jmstrama06
@Halma, I have allowed access for the apps to be pushed through the firewall and I even shut the firewall off to try. I still have the issue with it. @Jagjrjo, I do not have any UI installed on DAOC. This is a Fresh install and the first time it works and then I have this issues. I have also did the remove and reinstall.. unfortunately same results. I onlly play Phoenix and no other client for dark age.
Tue 29 Jan 2019 3:52 PM by Lollie
Running it as administrator? Doing that solved a lot of issues I had
Tue 29 Jan 2019 4:28 PM by jmstrama06
@Lollie, I have tried that, and yes that does fix a lot of issues.
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