Latency issues

Started 30 Apr 2019
by streetcheetah
in Support Center
I've read through some previous posts with similar issues where support staff indicates that the solution here is to utilize a VPN.

I acknowledge this is not an issue of Phoenix but I'm hoping someone can provide some direction or guidance on what else I can do.

When I connect to Phoenix from my home location(Jacksonville, FL using Xfinity fwiw) I experience packet loss in multiple hops when running a trace route.

I currently am connected to Phoenix via a VPN called Mudfish and have selected some nodes that average ~130 with no packet loss however I still experience considerable lag when connected to the server. About every minute or so I get a 3-4 second lag spike, this seems to happen most when new clients are entering clip range.

I'm unable to stay /stick to another player when running with any sort of speed and I have found multiple times to come back from a lag spike and be dead from an assassin.

Anyone have any ideas, a next troubleshooting step I can take or another VPN that may work better?

Much appreciated!
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