Laptop loosing "focus" of the game

Started 15 Jan 2019
by muertorix
in Support Center
Hello,

sometimes i play on a MSI Gaming laptop (i7 7700+1050ti) and random it happens that after i click on login in the phoenix launcher, the game is starting since i see the icon in the taskbar but it is not showing up on my screen. Even if i click on it, for a glimpse of a second i can see the char/realm selection, but it is kicking me back on the desktop.
After one or even two Windows restarts the game is working normally

Everything is up to date but i still got this problem. The only other game on this machine is League of Legends where i dont have this problem. Even with regularr software (chrome, office suite, etc) everything is fine.

Someone has a clue what is going on?
Wed 16 Jan 2019 3:40 PM by SpoonyBard
muertorix wrote:
Tue 15 Jan 2019 8:18 PM
Hello,

sometimes i play on a MSI Gaming laptop (i7 7700+1050ti) and random it happens that after i click on login in the phoenix launcher, the game is starting since i see the icon in the taskbar but it is not showing up on my screen. Even if i click on it, for a glimpse of a second i can see the char/realm selection, but it is kicking me back on the desktop.
After one or even two Windows restarts the game is working normally

Everything is up to date but i still got this problem. The only other game on this machine is League of Legends where i dont have this problem. Even with regularr software (chrome, office suite, etc) everything is fine.

Someone has a clue what is going on?

If you haven't found the culprit yet, a program like this (http://www.happydroid.com/focus) can be used to find the problem child.
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