impossible to put launcher in DAOC files

Started 28 Aug 2019
by maltais10
in Support Center
Hi,
i can't put phoenix.exe un DAOC root.
I m running with windows 10.
i tried everything ...
Wed 28 Aug 2019 4:00 PM by romulus
Hi!
What happens when you try to copy or extract the files from the launcher.zip? Do you get an error dialog? Or do the files just magically disappear?
In either case, you probably need to disable your antivirus which is either preventing the copy, or is quarantining the files after you extract them.
Check the solutions discussion for more information along those lines.

https://forum.playphoenix.online/viewtopic.php?f=26&t=5468

Good luck!
Wed 28 Aug 2019 4:03 PM by maltais10
When i want to put the files on daoc root , i can't have the right to do that.
But once it worked yesterday
sorry for my english
Wed 28 Aug 2019 4:12 PM by romulus
Hi again!
Try running your extraction program (Winzip, 7-zip, etc.) as an Admin. In general, you should run the Installation and Phoenix tools as an Admin to get around permission problems like the one you are having.

You might also find this link helpful:
https://answers.microsoft.com/en-us/windows/forum/windows_10-security-winpc/cannot-zip-a-folder-access-denied-windows-10/cf6a3c7c-65e4-4ec3-970e-d0526e86637a
Wed 28 Aug 2019 6:26 PM by chryso
If none of that works just make a new root directory called games and install the whole game there.
Sometimes windows doesn't want to let you modify things under the Program Files directory structure.
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