I am having a similar issues, i am waiting to get on discord. The email link clears says my account is verified and i login to the playphoenix.online webpage and the same credentials do not allow me to access the game through the login client... I am i just a huge NOOOB or is there something less degrading going on here?
Only reason i made 2 accounts were because I couldn’t use the first one for some odd reason. About to try again today and see if i did something wrong setting up.