Game crashes on loading screen

Started 7 Jul 2018
by Sjet
in Support Center
The progress bar gets about 3/4 loaded and then a complete CTD
Sat 7 Jul 2018 5:56 PM by Vkejai
same here
Sat 7 Jul 2018 6:10 PM by Pao
I logged in once and chaged UI now I am not able to log in. Should I get a new UI
Sat 7 Jul 2018 6:33 PM by Tokajer
Rename your custom folder in UIs or install a correct one
Sun 8 Jul 2018 4:07 AM by Jammin
I had the same issue, run your camelot.exe to patch to live and then run phoenix launcher and it should work
Sun 8 Jul 2018 4:45 AM by Uthred
If you still have troubles, in our Discord is a troubleshooting channel where people will help you.

https://discord.gg/XvAKVNQ
Sun 8 Jul 2018 7:32 PM by adrockcafe
Same here. Renamed my "Dark Age of Camelot" folder (used to play Uthgard) to "Dark Age of Camelot_Uth", and re-installed a fresh "Dark Age of Camelot". This fixed the crash on loading screen issue for me.
Mon 9 Jul 2018 1:04 AM by Prometheus
i had the same problem, I made a new alt, logged in just fine then logged out and back on the alt I wanted.
Mon 9 Jul 2018 9:49 AM by 70r3n
Coming from Uthgard too. I did not create a new folder (don't expect to play uthgard for now). Game crashed on loading screen. I runned camelot.exe. Then runned phoenix.exe again and now it works fine.

Thx for the tip.
Mon 9 Jul 2018 10:26 AM by oslo
Need to run camelot.exe + phoenix.exe in same time ?
Or run camelot.exe , close it , then run phoenix. exe ?
Mon 9 Jul 2018 11:14 AM by colechar
oslo wrote:
Mon 9 Jul 2018 10:26 AM
Need to run camelot.exe + phoenix.exe in same time ?
Or run camelot.exe , close it , then run phoenix. exe ?

Run Camelot.exe, let it complete, close it, the run Phoenix.exe
Mon 9 Jul 2018 11:19 AM by oslo
Ok Thanks you
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