Error: Renderer Creation Failed

Started 25 Jan 2019
by aceranger2
in Support Center
Hi all! I would like to give this game a try! I followed the login instructions to the "T", but when I hit "login" I get a grey box telling me my "renderer creation failed".

I tried re-installing and restarting my computer, but no go.

Any suggestions?
Fri 25 Jan 2019 8:47 AM by Halma
This error is mostly related to the graphic card or its drivers. Which one do you have? Maybe an onboard card? Screen resolution?
I would assume you never started the game at all, you could try to play around with the resolution of the game in the user.dat:
%appdata%\Electronic Arts\Dark Age of Camelot and then somewhere inside.

There is a [main] section where you can put it i.e. in windowed mode or change the resolution.

windowed=1
screen_width=1920
screen_height=1080

When googling "daoc renderer creation failed" you will get a lot of hints what you can try.
Fri 25 Jan 2019 10:27 AM by Ashok
In addition to what Halma wrote, check if your DirectX is up2date:
https://www.microsoft.com/en-us/download/details.aspx?id=35
Sat 26 Jan 2019 4:32 AM by aceranger2
Thank you for your replies!

I have checked my DirectX and it says up to date. Additionally I checked my Windows 10 and its fully up to date as well. My NVIDIA drivers are also up to date.

I attempted to delete my USER file in %appdata% file location, but still got the same error. I can't edit the "main" folder apparently.

Since it was requested, these are my computers specs:
OP System: Windows 10 Home 64-bit Version 17134.523
Microprocessor: Intel(R) Core(TM) i7-8550U CPU @ 1.8 GHZ
Memory: 16gb
System Board: 83Ba 57.31
BIOS: F.23

I would like to play, but if its not possible then thats ok.
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