Constant disconmnects

Started 1 Feb 2019
by HtGeist
in Support Center
Can log in play 5 mins tops then i get disconnected happened 8 times in a row right now,i never had this issue...
Whats changed? some banned cheater ddos'ing the crap out of the server or why this horrid connectivity?
Sat 2 Feb 2019 7:40 PM by Dun_Dulind
When you are playing, open up a command prompt and do a continual ping to the game server: ping 195.201.199.11 -t

When you get disconnected from the game, examine the ping output. If you're seeing no replies or high ms counts, then you know you've got a network issue you might be able to resolve by running another command like pathping: pathping 195.201.199.11

Just let pathping run for a few minutes and it will compile a report that combines the features of tracert and ping together so you can narrow down where exactly in your path you are getting disconnected.

If you are NOT getting high ms counts, no ping responses etc... then it might be local. Disable your firewall, use a wired connection instead of Wi-Fi, check to ensure your home network is NOT negotiating Half-Duplex between clients and routers/switch.. etc. If you only have Wi-Fi, make sure your channel selection is set to auto - modern wireless routers do a good job of detecting overlap and switching to the appropriate channel automatically.

If you are using Wi-Fi and are on the 2.4Ghz band, you might be getting interference from various household devices like microwave ovens, baby monitors, etc, Switching to 5Ghz can help separate your network from other devices.
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