Concerning today's Bans

Started 3 Aug 2019
by Tevalia
in Support Center
Dear Devs and Admins,

Recently i learned about this shard and i thought i should give it a go . In fact i ntroduced this game to my Wife aswell .

It is true that most of the time we share the same pc for game so most of the time we login / logout in order not to have both been played at the same time for the same computer for it is a clearly violation . We were both playing on the same realm for obvious reasons aswell .

After today's Bans it is clear that these 2 accounts cannot coexist although we never took advantage from each other .

I know that it is goona be a rough day for all you and i don;t want to spam . If you read this when you have time pls tell me what is the procedure to keep 1 account that we want and delete the other cause clearly we will have the same issues again in the future .


Waiting for your kind response and thanks in advance .
Sat 3 Aug 2019 12:58 PM by Uthred
Contact a GM on discord and he will review your case.
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