Can't login?

Started 13 Feb 2019
by rmcclurk
in Support Center
Went to login to play tonight with some friends but says I don't have access? No idea?

Toon is Gankar
Wed 13 Feb 2019 7:48 AM by Halma
Did you ever verify your account?

https://forum.playphoenix.online/viewtopic.php?f=2&t=4585
Wed 13 Feb 2019 10:24 AM by rmcclurk
Yes, it just says "Your account has no access to the game." Mods can you help with this?
Wed 13 Feb 2019 9:02 PM by rosenkreutz69
rmcclurk wrote: ↑
Wed 13 Feb 2019 1:47 AM
Went to login to play tonight with some friends but says I don't have access? No idea?

Toon is Gankar

Same issue, toon is Zuhal (Alb). And yes account is verified.
Wed 13 Feb 2019 9:33 PM by Dominus
did you check the ban forum for your name?
Wed 13 Feb 2019 9:45 PM by rmcclurk
Account or toon names not in ban forum. Don’t know why I would be banned though: single account, just starting out and playing with some old DAOC friends who were helping me get started. Haven’t broken any rules.
Wed 13 Feb 2019 10:45 PM by gruenesschaf
Some accounts were temporarily deactivated due to suspicious gold transfers / gold transfers from suspicious accounts pending further investigation, we expect to have it resolved in the next day or two.
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