cant log into the world

Started 16 Jan 2019
by allterego
in Support Center
well I have got the game loaded, can get to the log in screen the music starts the log in pic comes up and as the load bar is filling it stops and drops me back to my desktop…. can anyone help???
Wed 16 Jan 2019 3:58 PM by Pedro
Make sure AV is disabled and try again.

Also did you adjust the graphical resolution in the game prior? Using a resolution that won't work also causes that.

You can try uninstalling/re-installing
Wed 16 Jan 2019 4:09 PM by allterego
have tried re-installing also tried running as admin.... I cant adj.in game vid. as I have never been able to get in... and I don't know what AV is
Wed 16 Jan 2019 4:19 PM by SpoonyBard
allterego wrote: ↑
Wed 16 Jan 2019 4:09 PM
have tried re-installing also tried running as admin.... I cant adj.in game vid. as I have never been able to get in... and I don't know what AV is

I'm taking a guess that AV is meant to be Anti-Virus in this situation. Other users have experienced issues where AV prevented actions needed to launch this properly. Try turning that of and try launching.
Wed 16 Jan 2019 4:37 PM by allterego
ok tried it with AV off as well as all firewalls same problem
Wed 16 Jan 2019 6:07 PM by SpoonyBard
Is this a fresh install? Have you played DaoC on this machine/image before attempting to play on the Phoenix shard?

It seems like you have the setup completed correctly, but there's some issue persisting on your machine preventing the successful launch/login. Are there any error messages that appear after the game pushes you back to the desktop? Is the application crashing after what you mentioned?
Wed 16 Jan 2019 6:27 PM by allterego
got it thanks guys. yes I have played. had to un install and re install all of the daoc stuff
Wed 16 Jan 2019 6:35 PM by SpoonyBard
It's a shame you had to go that route, but I'm glad it's cleared up for you. Sounds like something fishy was occurring inside the directory for DaoC and causing the problems.

Grats on the fix and see you in game!
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