Can't log into game

Started 11 Oct 2018
by lokkhe
in Support Center
Hi, i have a littl problem for connect to the game: i enter my login and password to the launcher , after that i got the loading screen and it is not laoding, the game close to descktop, no error message/windows. I install the game last night and able to connect (i play like 30mn), but this morning I can't connect
I try in admin mode, don'work
I have no custom UI

thanks for help
Wed 17 Oct 2018 4:47 PM by lokkhe
any idea ?
A dev try to help me on discord but not worked
I can log on other freeshard (i tray STORM and it work)
Thu 18 Oct 2018 5:26 AM by Sepplord
Could you log in to phoenix before?


Try launching the daoc launcher, let it patch the game, then start the phoenix launcher and let it patch it too
Thu 18 Oct 2018 3:58 PM by lokkhe
Yes, i can log on, just a little time for test (a troll zerker lvl 5 or something around this level) but after i log out for sleep, i can't connect to the server
Fri 19 Oct 2018 6:45 AM by Sepplord
so everytime you patch daoc and then patch phoenix it works for one log in...but afterwards you get the error again?

sounds really wierd, sorry that is nothing i can help with
Fri 19 Oct 2018 12:38 PM by lokkhe
no
the first time i patch with camelot.exe and phoenix after, i can log, but now, it is impossible for me to log in, i try to reinstall all (dl via the official site+patch via camelot .exe, and after, i patch via phoenix.exe) and it not work

i log on discord, Lucas try to help me but it is not working actually, when i try, same problem: when i am on loading screen, i come to descktop without any error message
i try in admin mode but not work
all pilots are good, i think my config is not the problem (i5 6600k, GTX 1070, MB is a MSI Z170A gaming carbon, 16G DDR4, WINDOWS 10 for the OS)

if you have a solution, i will try it
Tue 23 Oct 2018 11:48 AM by Pjay
Have you found a solution so far? I am dealing with exactly the same issue
Fri 26 Oct 2018 4:28 PM by lokkhe
no solution at this day ..
Fri 26 Oct 2018 4:46 PM by Waygone
Have either of you created a copy of the live daoc client, updated (patched) it all the way, renamed the COPIED version "Phoenix", downloaded the phoenix patcher, unzipped the phoenix files, and moved them into the phoenix daoc file? You then make a shortcut of the little bird emblem that you moved into the DAOC phoenix folder and click on it.
Patcher should start and then you can login and password to play.
Let me know please, if all of these steps were taken?
Fri 26 Oct 2018 10:51 PM by Anaethema
If you are using a custom UI, try switching to the Atlantis UI and see if you can log in. It could be that you are using a UI that isn't supported on this server.
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