Cannot login after last reboot SOLVED

Started 21 Mar 2019
by Wackdaddy
in Support Center
*SOLVED SOLUTION AT LAST EDIT*

Getting logged out close to a dungeon just before the reboot 1½ hour ago, me and a friend have since been unable to login. Launching the game gets the loader stuck on 95% just before the char selection screen.


I tried reinstalling the game.

Any help?

EDIT: Here next day, I still cannot login. I tried my laptop, which worked last monday at work, absolute same deal, loading screen stuck on 95% "forever" ....... Also, my friend went home, and he can login without problems.

So the only conclusion I can draw is some kind of IP ban or ?

I have tried https://forum.playphoenix.online/viewtopic.php?p=35654#p35654 and I looked under bans to see if there was something, which there was not which makes sense since I did not cheat.

EDIT2: I put my laptop on my 4g wifi and I can connect just fine. Why is my IP banned?

EDIT3: I put my mobile in my desktop with usb because no wifi, and that also works : http://upload.foppa.dk/files/WhatsApp%20Video%202019-03-22%20at%2014.53.28.mp4 <--- NOT PHISHING BUT .MP4 LINK

Can I authorize my ip again or something? Please help!


EDIT4: After an hour where I was logged in, I can now no longer login from my mobile phone ip either..... It has to be some kind of network related issue....
EDIT5: Wait my phone was on my wifi, so same IP, when off the wifi and mobile IP it works again


EDIT6: OK SO, after getting some really poor advice on discord suggesting the problem was in my end, while playing on my mobile ip, the server went down for another restart, after that, my own ip works again. Somehow my ip connection got fucked to the (I am suspecting windows) server and it got solved by the next restart. So if you get this problem, try after next server restart lol.
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