can t acced to the game

Started 7 Aug 2019
by Ushysen
in Support Center
hello, i cant log in on server, with my account ( Ushysen) and my brother account too, (Praha). i dont play from roughly 1 Week so i dont know where is the problem plz fix

and cant join phoenix discord too !
Wed 7 Aug 2019 8:54 AM by Sepplord
Ushysen wrote:
Wed 7 Aug 2019 8:28 AM
hello, i cant log in on server, with my account ( Ushysen) and my brother account too, (Praha). i dont play from roughly 1 Week so i dont know where is the problem plz fix

and cant join phoenix discord too !

sounds like you were banned

were both accounts created from the same computer?
or logged in to different realms within 12hours?

don't know why you can't access discord, but without error messages it's going to be hard for people to troubleshoot it for you, even if they know their ways around the respective software
Wed 7 Aug 2019 9:18 AM by Ushysen
i h ave a account mid/alb, my bro play on hibernia and maybe other i dont know , 2 account one computer yes. but i dont play from 1 Week maybe how many time is the ban ? i see 3 days
Wed 7 Aug 2019 10:03 AM by Druth
You know the map is still NF, right?
Wed 7 Aug 2019 10:57 AM by Ushysen
yes ?
Wed 7 Aug 2019 2:32 PM by Druth
So just you coming back, or you bring your 80-100 friends?
Which realm, timezone, can we expect more people then?
Wed 7 Aug 2019 3:29 PM by chryso
I think it was only 50 friends.
Wed 7 Aug 2019 3:46 PM by Ushysen
We do just some pve with 3 friends who stay too. And just a little rvr sometime . but we are not fan of NF . we wait mostly a new server with of or a other game. But who are you ? (A fan ? ) at the moment i cant connect on server and i dont understand what happen here. I send a screen shot about cheater to gm they do nothing but look like me and my bro are ban for nothing...
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