After 1 minute the game shut off without any anouncement

Started 10 Feb 2019
by Huronia
in Support Center
Hello there, i have a problem with my computer. After i opend the phoenix client it takes around
one or two minutes the client suddenly shut down. No comments were shown. Playing is even not
possible. Does anyone has a solution for me? Thank you for your help!
Sun 10 Feb 2019 12:30 PM by Frigzy
Check your anti-virus. Phoenix.exe can be targeted by it.
Sun 10 Feb 2019 11:24 PM by Numatic
Huronia wrote:
Sun 10 Feb 2019 7:25 AM
Hello there, i have a problem with my computer. After i opend the phoenix client it takes around
one or two minutes the client suddenly shut down. No comments were shown. Playing is even not
possible. Does anyone has a solution for me? Thank you for your help!

If you havent patched the live client in awhile, do so. Then run Phoenix and let that patch. Sometimes Phoenix will update some files that cause a conflict with an older version of the file from live. At least that's my theory. If all else fails, try a clean reinstall.
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