Account verification, please help

Hello, I'm trying to log in and get the message
please check your email to verify access.
There is no mail from phoenix in the mailbox and not in the spamm filter
Other mails arrive.
It is a t-online address as an example [email protected]
If verify on t-online is not possible, how do I change the address for the account?
Please, for help, please excuse my bad english, speak German much better.
Have already read because of discord contact, so I do not know at all, maybe I can be helped so

Kind regards.,

Gerhard

Thu 14 Feb 2019 2:19 PM by karate

Same issue, no verification email received. Not possible to access discord either to get support.

Thu 14 Feb 2019 2:22 PM by Kronin

Yea same issue here trying to get verification email but non is being sent to yahoo.com account.

Thu 14 Feb 2019 2:26 PM by stainus

I have the same issue. Cannot login because I do not receive an email. Also at yahoo.com.

Thu 14 Feb 2019 2:28 PM by Samanthawise

Same. Also Yahoo.com mailing address

Thu 14 Feb 2019 2:29 PM by Arguail

same issue for me, i verified this morning and play, now i want log but have to verified but no new email receive

Thu 14 Feb 2019 2:30 PM by karate

confirmed not receiving to yahoo.se email

Thu 14 Feb 2019 2:30 PM by Selene

same problem for me, cannot log again , link in email broken

Thu 14 Feb 2019 2:35 PM by gorakthemighty

not receiving email at yahoo.com

Thu 14 Feb 2019 2:36 PM by

Cooky

Please send a direct message on discord to us (Us = Cooky, Uthred, Vivien, Sherany for EU and Benfalk, Maxim & Lucas for NA) when you have problems.
https://discord.gg/yRU6fc
Thank you

Thu 14 Feb 2019 2:46 PM by karate

Not possible, banned from discord without reason...

Thu 14 Feb 2019 2:54 PM by Ashok

Then feel free to use the PM function of the forum to send them a message.
Though everyone else we encourage to use Discord as it's a more direct communication.

Either way, expect delays.
As this is the first day of this feature the team is reviving a lot of requests.

Thu 14 Feb 2019 3:27 PM by Acasard

same here,

after Server Restart, no email

Thu 14 Feb 2019 4:41 PM by Jeenya

hi,
same issue for me, i verified this afternoon and play, now i want log but have to verified but no new email receive, Yahoo.fr

Thu 14 Feb 2019 4:49 PM by Tillbeast

Cannot PM them on discord so just have to wait it out. Why [edit - Language] about with something that works?

Thu 14 Feb 2019 5:02 PM by Tillbeast

Cooky wrote: ↑
Thu 14 Feb 2019 2:36 PM
Please send a direct message on discord to us (Us = Cooky, Uthred, Vivien, Sherany for EU and Benfalk, Maxim & Lucas for NA) when you have problems.
https://discord.gg/yRU6fc
Thank you

Unfortunately it will not allow me to send direct messages to either Urthred or Vivien on discord. Sent pm to Uthred on this forum with alternative email, hopefully that works.

Thu 14 Feb 2019 5:31 PM by bambou1000

Same problem mail doesn't received with a @free.fr mail

Thu 14 Feb 2019 5:33 PM by smattsen

Same issue no email in my email and i am at a yahoo.com account.