Account suspended

Started 15 Nov 2020
by iroquois
in Support Center
Hi i and my son have a problem with access on daoc Phoenix. My son play from his laptop and i from my PC but when he came in my house he play from my laptop. Now we have seen that we are in banned list...with great surprise. My son from several days repeat "i don't do anything wrong". Later i see that is changed politicy for account sharing but we don't play for several weeks. My son is a twelve old year boy and is very sad for this situation because he pay for mistake of others. My account then is banned because when i see what's happened to my son's account i log for linked my account and my PC but my last log was from laptop. Now i try to contact gamemaster but i dont know where search them on discord.
Thanks for help my son don't deserve this because play to daoc Phoenix was a way to feeling nera when we are far
If someone know Chanel discord for contact GM please help us
Sun 15 Nov 2020 2:05 AM by Razilly
Hello,

If you wish to speak with a GM, please follow the link below to join the Phoenix Discord server.

https://discord.com/invite/4AWAhUs
Sun 15 Nov 2020 1:55 PM by iroquois
Thanks Razilly
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