Account or password incorrect

Started 24 Apr 2019
by brunaldo69
in Support Center
Hi all,

I want to connect my self to the game, after i have downloded the client it say : enter account and password, then i enter my forum login, then it say wrong account / password.

Can you help me to login please.

respectfully yours
Wed 24 Apr 2019 6:09 PM by Ashok
You will need to use the exact same user + password as you are using on these forum.

So user "brunaldo69" + the password.
In case you want to reset your password: https://forum.playphoenix.online/ucp.php?mode=sendpassword
Wed 24 Apr 2019 6:24 PM by brunaldo69
that's what i do but every time it says account or password fail.
Wed 24 Apr 2019 6:34 PM by Ashok
Make a screenshot please
Wed 24 Apr 2019 6:44 PM by brunaldo69
can you go on discord i'm on support channel i expose my problem.
i could give you screeen shot

ty
Wed 24 Apr 2019 6:57 PM by vxr
posted today:

https://forum.playphoenix.online/viewtopic.php?f=2&t=7999
Thu 25 Apr 2019 6:58 PM by brunaldo69
i think i cant connect because i try to connect by camelot.exe, someone said to me that i have to connect via phoenix launcher, in a zip file.... where i can find it please ?
Thu 25 Apr 2019 7:36 PM by brunaldo69
i try now to connect by phoenix launcher (vesion of game 1124 b ) but it blocks at 90 per cent of loading.
i can't play help please !
Fri 26 Apr 2019 10:25 AM by Ashok
You can't connect because your client version does not match the current server version.
Will be fixed tomorrow, see: https://forum.playphoenix.online/viewtopic.php?f=2&t=8054

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