Account not on file or invalid error

Started 6 Apr 2019
by Tytydaoc
in Support Center
I have not played since sometime in February. Tried to login now and it gives me "Account not on file or invalid" .... why am I seeing this? Has my account been deleted for some reason? Can someone tell me what happened and what I need to do to access my account?
Sat 6 Apr 2019 10:55 PM by Halma
https://forum.playphoenix.online/viewtopic.php?p=45953#p45953
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