Account access verification emails

Started 30 Apr 2019
by Aidereh
in Support Center
I received an account access verification email a few minutes ago when i logged in, and also received one on the 24th.

I would like to verify that this computer, at this physical address, is the only one that has ever been used to access my account.
If someone could please check this for me.

Thank you for all the hard work,

A
Sat 4 May 2019 12:50 AM by Aidereh
This is a security issue. Are the GMs not concerned with security of accounts?
Sat 4 May 2019 6:59 AM by Halma
If you don't verify mails that are not triggered by yourself you're safe, that's what the verification is for. If someone uses your email and tries to log in with it why should this be a problem of the GMs?
Your suggestion would be a nice to have feature, but is IMHO not required for account security.
Tue 7 May 2019 4:28 AM by Aidereh
Stop trolling.

Security is everyone's responsibility.

I am merely saying hey guys there's a hole in the bottom of the ship, would anyone like to plug the hole, or is all this water an issue?

Now can a GM answer? Before the ship sinks, I hope.
Tue 7 May 2019 7:10 AM by Ashok
Halma is actually correct.

The "account access verification" mail is send, when you login with a new computer that was not used on that account before - or if the authorization expired (30-45 days).

If you did not receive the error "Please check your email to verify access." on game login, but getting a mail you can consider your account compromised (someone knows your account + password).
The verification mail is a 2nd security layer to avoid unauthorized access, so if you do not expect a mail, do not click the link inside!

I suggest you change your password:
https://forum.playphoenix.online/ucp.php?i=ucp_profile&mode=reg_details
Thu 9 May 2019 4:24 AM by Aidereh
Since both these cases happened immediately after a downloaded patch, did anyone else get them? Why would no one respond: that was because of the patch, don't worry about it?
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