13 disconnects over 3 hours.

Started 3 May 2019
by tweedledumb99
in Support Center
(EDIT: 15 disconnects as of 5 minutes after posting this).

I don't know what's going on here.

I'm coming in on a great connection (25mbps DL speed fiber optic internet in Ontario Canada).

I'm running 0 other bandwidth-using apps on my pc.

I've got the daoc client set to real-time priority in task manager, and have it set to critical on network management software.

I've got the DAoC client game.dll and folder excluded from windows anti-virus (the only AV software I'm using).

I have the phoenix patcher, phoenix connect, camelot.exe, and phoenix launcher all set to have firewall exclusions (can't do a .dll exclusion for firewall).

I'm getting over a dozen disconnects over one play session, with all the above being true.

What's going on here?

Any sincere and helpful support other players could provide? Or any help/insight from any of the Phoenix staff?
Fri 3 May 2019 9:23 AM by Ashok
Do some troubleshooting, outlined here under "Error: Patcher unavailable. Shutting down.":

https://forum.playphoenix.online/viewtopic.php?p=35654#p35654
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