Guild rank bug thats been reported many time

Started 1 Apr 2019
by Jeninii
in Ask the Team
I was wondering when the bug for /gc demote or promote is going to be fixed . As a Gm that is trying to keep the ranks set on all my guild members I keep getting that bug that says Member is not in the guild. When I try to promote I have to do it 50 times before it will finally work or I have to demote the person before I can promote them. Bad thing is that if they were just invited to the guild they are a rank 9 and cant be demoted to be promoted. Yes I have relogged and had officers try to change the ranks and they get the same message (member is not in the guild) when clearly I'm looking right at them with my guild tag above their head. This makes for a lot of frustration. Also the guild Note icon on the social page doesn't always work. If you target your name and then click the note icon its grayed out so you have to /gc notself. I know there's a lot of bugs that need to be fixed but I would hope this would be one you guys can help with as many guilds are having this problem. I even spoke to several devs that know about it and remind us it is a bug. Thanks so kindly
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